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Industry's Guide to ISO 9000 [Hardcover]

Adedeji Bodunde Badiru (Author)

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Book Description

May 15, 1995 0471045985 978-0471045984 1
The essential guide to achieving compliance

INDUSTRY'S GUIDE TO ISO 9000

For manufacturers to compete in today's highly competitive global marketplace, compliance with ISO 9000 standards has become a necessity. Industry's Guide to ISO 9000 offers industry practitioners a complete reference guide to achieving compliance as efficiently and painlessly as possible. It focuses on changes at the product development level and on the technical and managerial processes needed to implement them.

Introduces ISO 9000, including audits, documentation, and implementation
* Provides an overview of recent developments in global quality standards
* Emphasizes project management techniques
* Examines the relationship between ISO 9000 and Total Quality Management Industry's Guide to ISO 9000 is an invaluable reference source for professionals in all functional areas of industry, including engineers, designers, managers, and supervisors.


Astute manufacturers know that consumer behavior has changed drastically in recent years. They know that customers have become much more demanding; and that only high-quality products will survive in today's competitive marketplace. In the light of these developments, the set of guidelines known as ISO 9000 has emerged as a worldwide standard of quality and customer service.

To help manufacturers achieve compliance with these standards and, therefore, be able to compete globally, Industry's Guide to ISO 9000 offers a complete reference book for industry practitioners. It emphasizes technical and managerial processes, especially project management techniques, to implement changes at the product development level. Because personnel play a central role in the ISO 9000 standard, Industry's Guide to ISO 9000 focuses on people-related issues and shows how, with proper management, normally arduous procedures can be made easier for all concerned.

Key features of this exceptional book include:
* Background review of global quality perspectives new definitions of quality, international standards, and the role of leadership
* Introduction to ISO 9000 definition, purpose, implementation, audits, documentation, and more
* An analysis of the relationship between ISO 9000 and Total Quality Management
* ISO quality system requirements, project management, and planning guidelines
* Quality audit techniques, including the types of audit, management review, and sampling strategy


This invaluable reference tool includes appendices with glossaries of international business and quality-related terms, units and measures conversion factors, and sources of further information on ISO 9000.

Practitioners in all functional areas of business and industry industrial and systems engineers, process engineers, designers, R&D managers, plant managers, production supervisors, manufacturing engineers, and quality engineers will find Industry's Guide to ISO 9000 an essential guide to professional success.

Editorial Reviews

From the Publisher

A concise and accessible reference on the human aspects of pursuing ISO 9000. Presents practical guidelines for the various aspects of ISO 9000 and the organizational processes required. Features project management advice essential for successfully carrying out the planning, organizing, scheduling and control functions which support the ISO 9000 procedure.

From the Back Cover

The essential guide to achieving compliance

INDUSTRY'S GUIDE TO ISO 9000

For manufacturers to compete in today's highly competitive global marketplace, compliance with ISO 9000 standards has become a necessity. Industry's Guide to ISO 9000 offers industry practitioners a complete reference guide to achieving compliance as efficiently and painlessly as possible. It focuses on changes at the product development level and on the technical and managerial processes needed to implement them.

Introduces ISO 9000, including audits, documentation, and implementation

  • Provides an overview of recent developments in global quality standards
  • Emphasizes project management techniques
  • Examines the relationship between ISO 9000 and Total Quality Management Industry's Guide to ISO 9000 is an invaluable reference source for professionals in all functional areas of industry, including engineers, designers, managers, and supervisors.

Astute manufacturers know that consumer behavior has changed drastically in recent years. They know that customers have become much more demanding; and that only high-quality products will survive in today's competitive marketplace. In the light of these developments, the set of guidelines known as ISO 9000 has emerged as a worldwide standard of quality and customer service.

To help manufacturers achieve compliance with these standards and, therefore, be able to compete globally, Industry's Guide to ISO 9000 offers a complete reference book for industry practitioners. It emphasizes technical and managerial processes, especially project management techniques, to implement changes at the product development level. Because personnel play a central role in the ISO 9000 standard, Industry's Guide to ISO 9000 focuses on people-related issues and shows how, with proper management, normally arduous procedures can be made easier for all concerned.

Key features of this exceptional book include:

  • Background review of global quality perspectives new definitions of quality, international standards, and the role of leadership
  • Introduction to ISO 9000 definition, purpose, implementation, audits, documentation, and more
  • An analysis of the relationship between ISO 9000 and Total Quality Management
  • ISO quality system requirements, project management, and planning guidelines
  • Quality audit techniques, including the types of audit, management review, and sampling strategy

This invaluable reference tool includes appendices with glossaries of international business and quality-related terms, units and measures conversion factors, and sources of further information on ISO 9000.

Practitioners in all functional areas of business and industry industrial and systems engineers, process engineers, designers, R&D managers, plant managers, production supervisors, manufacturing engineers, and quality engineers will find Industry's Guide to ISO 9000 an essential guide to professional success.


Product Details


More About the Author

Adedeji Badiru is a Professor and Department Head of the Department of Systems & Engineering Management at the Air Force Institute of Technology, Dayton, Ohio. He was previously professor and department head of Industrial & Information Engineering at the University of Tennessee in Knoxville. Prior to that, he was professor of industrial engineering and Dean of University College at the University of Oklahoma. He is a registered professional engineer (PE), a certified Project Management Professional (PMP), a Fellow of the Institute of Industrial Engineers, and a Fellow of the Nigerian Academy of Engineering. He holds BS in Industrial Engineering, MS in Mathematics, and MS in Industrial Engineering from Tennessee Technological University, and Ph.D. in Industrial Engineering from the University of Central Florida. His areas of interest include mathematical modeling, project modeling and analysis, economic analysis, systems engineering, and productivity analysis & improvement. He is the author of several books and technical journal articles. He is the editor of the Handbook of Industrial & Systems Engineering. He is a member of several professional associations including Institute of Industrial Engineers (IIE), Institute of Electrical and Electronics Engineers (IEEE), Society of Manufacturing Engineers (SME), Institute for Operations Research and Management Science (INFORMS), American Society for Engineering Education (ASEE), American Society for Engineering Management (ASEM), New York Academy of Science (NYAS), and Project Management Institute (PMI).

He has served as a consultant to several organizations around the world including Russia, Mexico, Taiwan, Nigeria, and Ghana. He has conducted customized training workshops for numerous organizations including Sony, AT&T, Seagate Technology, U.S. Air Force, Oklahoma Gas & Electric, Oklahoma Asphalt Pavement Association, Hitachi, Nigeria National Petroleum Corporation, and ExxonMobil. He has won several awards for his teaching, research, publications, administration, and professional accomplishments. He holds a leadership certificate from the University Tennessee Leadership Institute. Prof. Badiru has served as a Technical Project Reviewer, curriculum reviewer, and proposal reviewer for several organizations including The Third-World Network of Scientific Organizations, Italy, National Science Foundation, National Research Council, and the American Council on Education. He is on the editorial and review boards of several technical journals and book publishers. Prof. Badiru has also served as an Industrial Development Consultant to the United Nations Development Program. He is also a Program Evaluator (PEV) for ABET (Accreditation Board for Engineering and Technology).

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