Customer Reviews

Influencing With Integrity

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Having been in sales for 20+ years no book has been as influential in my development of Negotiation,Conflict Resolution and Communication Skills as "Influencing with Integrity".
Establishing "Rapport" is the first step in any relationship and Genie Z. Laborde shows you the way!
It takes you into a whole new world of "awareness" by developing both verbal and nonverbal commication skills that you can utilize "in and out" of the office.

I first read this outstanding book when it was first published in 1984. I am still recommending it to my patients and students 23 years later. Laborde takes a complex subject and breaks it down into easy to digest bits that you can begin using in your daily life almost immediately. If you want to enhance your communication skills with your companions, your family, your boss, your employees, or your customers this is the book to get.

Be aware that this is not New Age mystical book. Rather it is a down-to-earth foundation for establishing mutual benefit between you and the people you interact with daily. I have introduced this book to other therapists, university professors, policemen, housewives and personal trainers. They have all raved about their increased capacity to get their message across and to understand their communication partners better.

This book makes the meta model and sleight of mouth patterns, as well as rapport/sensory acuity skills, easy to learn. It is written in a way that engages both hemispheres of the mind so that you just find yourself able to do the skills.