Information and Communication Technologies in Tourism 1999 [Paperback]

Dimitrios Buhalis (Editor), Walter Schertler (Editor)

Book Description

Publication Date: March 12, 1999 | ISBN-10: 3211832580 | ISBN-13: 978-3211832585 | Edition: 1

Within the last six years the conference ENTER (International Conference on Information and Communication Technologies in Tourism) united various experts – practitioners as well as researchers – to exchange their experiences, ideas and visions in the sector of tourism and information technology (IT). The proceedings of the conference provide an international platform to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The following topics are treated in this year’s volume: – knowledge management in tourism – changing consumer behaviour through information technology – using IT to support consumer choice and skills – engineering tourism applications – the empowerment of small and medium-sized enterprises through IT – using IT for hospitality management – using IT to redesign travel distributions and destination marketing systems and IT developments The emphasis of this year’s contributions lies on the strategic components more than on the technical issues.

Editorial Reviews

Review

"... an innovative volume that goes well beyond the scope of existing books on IT and tourism ... I would certainly recommend it to teachers, managers, planners, and policymakers that need insights into this rapidly evolving field ...” Information Technology and Tourism

Product Details

• Paperback: 921 pages
• Publisher: Springer; 1 edition (March 12, 1999)
• Language: English
• ISBN-10: 3211832580
• ISBN-13: 978-3211832585
• Product Dimensions: 9.5 x 6.4 x 0.7 inches
• Shipping Weight: 1.7 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #8,065,626 in Books (See Top 100 in Books)