Information Systems Outsourcing: Myths, Metaphors and Realities (John Wiley Series in Information Systems) [Paperback]

Mary C. Lacity (Author), Rudy Hirschheim (Author)

Book Description

ISBN-10: 0471938823 | ISBN-13: 978-0471938828 | Publication Date: August 17, 1993 | Edition: 1

The outsourcing revolution is underway as increasing numbers of major corporations transfer their information systems (IS) assets, leases and staff to third-party vendors. In-depth interviews with individuals from 13 different companies who have gone through formal IS outsourcing reveal insights about the intentions, motivations and consequences of this rapidly growing area. Includes step-by-step instructions to negotiate a successful vendor contract.

Product Details

• Paperback: 290 pages
• Publisher: John Wiley & Sons; 1 edition (August 17, 1993)
• Language: English
• ISBN-10: 0471938823
• ISBN-13: 978-0471938828
• Product Dimensions: 9 x 6.2 x 0.9 inches
• Shipping Weight: 1.3 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #4,248,896 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars Anyone considering outsourcing should read this book., March 2, 1999

By A Customer

This review is from: Information Systems Outsourcing: Myths, Metaphors and Realities (John Wiley Series in Information Systems) (Paperback)

Lacity and Hirschheim have rigorously and comprehensively looked at the issues of outsourcing information systems. They provide guidance to information systems managers about the real issues involved in this process in a number of ways: By presenting real and thorough case studies which give a 'blow by blow' description of the politics, the financial analysis, the technical issues and the commercial issues involved in such an exercise. Also they give practical guidance to managers about what to look for and what to look out for. I also recommend their follow up book which gives the insourcing response. This second book demonstrates their practical approach to these management issues and also shows that they are even handed in their treatment of this complex and often stressful decision making process.