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Information Technology Project Management, Fourth Edition
 
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Information Technology Project Management, Fourth Edition (Paperback)

by Kathy Schwalbe (Author)
4.5 out of 5 stars See all reviews (10 customer reviews)

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Editorial Reviews

Product Description
This completely revised edition of the best-selling Information Technology Project Management recreates the experience of dozens of projects, both successful and failed, to provide a real-world context for learning. The author explains the foundations of project management - project integration, scope, time, cost, quality, human resources, communications, risk, and procurement - using the experiences of real-life businesses. This new fourth edition includes a running case, new PMBOK Guide, and coverage of Microsoft Project 2003. Accompanying the book is a revised companion Web site, www.course.com/mis/schwalbe4e.

About the Author
Kathy Schwalbe is a professor in the Department of Business Administration at Augsburg College in Minneapolis, where she teaches courses in project management, problem solving for business, systems analysis and design, information systems projects, and electronic commerce. Kathy was also an adjunct faculty member at the University of Minnesota, where she taught a graduate-level course in project management in the engineering department. She also provides training and consulting services to several organizations and speaks at several conferences. Kathy worked for ten years in industry before entering academia in 1991. She was an Air Force officer, systems analyst, project manager, senior engineer, and information technology consultant. Kathy is an active member of PMI, having served as the Student Chapter Liaison for the Minnesota chapter of PMI, VP of Education for the Minnesota chapter, Editor of the Information Systems Specific Interest Group (ISSIG) Review, and member of PMI's test-writing team. She is currently the Director of Communications for the ISSIG. Kathy earned her Ph.D. in Higher Education at the University of Minnesota, her MBA at Northeastern University's High Technology MBA program, and her B.S. in mathematics at the University of Notre Dame.

Product Details

  • Paperback: 704 pages
  • Publisher: Course Technology; 4 edition (March 15, 2005)
  • Language: English
  • ISBN-10: 0619215267
  • ISBN-13: 978-0619215262
  • Product Dimensions: 9 x 7.3 x 1.6 inches
  • Shipping Weight: 2.6 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars See all reviews (10 customer reviews)
  • Amazon.com Sales Rank: #216,527 in Books (See Bestsellers in Books)

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32 of 32 people found the following review helpful:
4.0 out of 5 stars Good overview of IT Project Management, December 23, 2005
This book gives a good overview of the project management process in general with a focus on Information Technology projects. Though structured like a textbook (and obviously intended as one) the general reader, or someone studying for the PMP exam, could also benefit from the information in this text. Regardless, the book probably functions best as a course text (mostly due to the college textbook price). Each chapter includes definitions, discussion questions, exercises, and suggested readings. And a running case study that simulates real-world use of the principles introduced in each chapter pervades the book's 12 chapters. These cases help bring the material to life and animate the sometimes inevitably dry subject matter of project management.

The structure of the book follows the nine Project Management Knowledge Areas introduced in Chapter 1: Management of Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement. Each knowledge area receives a detailed chapter of its own (which, in a few places, leads to repetition in the text). The emphasis here, understandably, remains on documentation of IT projects and meeting expectations of stakeholders or customers. Though each chapter briefly discusses the use of software tools for each Knowledge Area, and Appendix A introduces the basic functionality of Microsoft Project 2003.

Techies thinking of making the leap to Project Management will likely benefit most from the Cost and Comunication chapters (though all chapters contain useful information). Programmers and Architects don't typically engage in financial analysis, but Project Managers absolutely must know these money-based terms, tools, and techniques to do their jobs. Not only that, communication often gets taken for granted in IT shops (i.e., the "we have e-mail, what more do we need?" perspective). The book tries to undo some of the bad communication habits that at times seem endemic to IT departments. Human Resources can also provide challenges for coders coming out of their caves, and the chapter on HR covers motivational theories and the basics of dealing with other people on a day-to-day basis (something else Project Managers definitely must excel at). By the end of the book, the message rings out: Project Managers do need some technical skills to succeed, but communication and people skills rise far above in importance for successful management of Information Technology Projects. The book does a good job of delivering that message as well as distinguishing Project Management as a unique skill for IT.

IT workers may or may not agree with the author's somewhat opimistic outlook on outsourcing in chapter 12. More of the sunny side of outsourcing gets emphasized here. The subject remains controversial amongst many IT groups and companies, and the author doesn't seem to give a complete picture of the issue. But some readers may welcome the idea that outsourcing isn't a completely negative concept. Lastly, though the book's title page says "2006", the author doesn't talk about the recent growing trend of Project Management outsourcing for IT projects (some IT professionals may look upon Project Management as a shield against being outsourced; this may become less and less true if this trend grows; but it may not).

The book also includes 2 CDs. One includes a trial version of Microsoft Project 2003, and the other contains "Project Management Simulation Software". So it's possible to put to practice (temporarily, at least) the principles learned in this book in software tools.

Overall, the book presents a good overview of IT Project Management. Some of the more advanced topics, such as Six Sigma and Monte Carlo Analysis, receive cursory treatment due to their massive scope and terminology load. But the book gives good introductions to even complex Project Management principles and practices, and will likely inspire readers to prepare for the PMP exam or to examine futher this unique area of Information Technology Management.
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18 of 18 people found the following review helpful:
4.0 out of 5 stars Prepare for CompTIA's Project+ Certification, January 30, 2006
By Clark Cooper (Layton, UT USA) - See all my reviews
(REAL NAME)   
This book provides an excellent overview of the necessary skill set and processes involved in IT Project Management. Starting with the triple constraint of Project Scope, Time and Cost, you'll learn from real-world examples and case studies what has worked for others.

The next section covers management skills required to work with your team to complete successful projects. The final third part of this book will walk you through every phase of a real-world case study, from initiating and planning a project, to executing and controlling your plan and finally closing a successful project.

Whether you intend to get a job as an IT Project Manager, or you are a self-employed IT consultant or developer, this book will get your feet set on the right path.

As an added bonus, this book may be the only book you need to learn the basics of working with Microsoft Project (depending on the depth you need to know this software). I find myself using Project for personal projects with many milestones and tasks; not just for work-related IT projects.

Finally, if you are looking to earn your CompTIA Project+, this is the book you need. It is also a good study aid in going on to earn your PMP Certification from PMI. The information in this book is very up-to-date.

My only complaint is the price. Like most college textbooks, the price is too high for the knowledge contained within. This book is very good, but it is no better than what could be found in a comparable book priced below $50.

A very good detailed overview of IT Project Management skills and tools that comes at an arrogant price.
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4.0 out of 5 stars A well rounded college text or introduction to ITPM, February 14, 2009
Kathy Schwalbe has done a very good job with this book, which while mainly designed as a college text would also be a good read of IT specialists looking to move into PM, as well as those looking to take the PMP certification. The general PM principles of scope, time, cost, quality, HR resource, communication, procurement, and integration management are all given a full 40+ pages. The book concludes with a guide to using Microsoft Project 2003 (the fifth edition now available focuses on Project 2007), and a section on passing the PMP.

I used this text for my first undergraduate IT/Project Management class, and was very satisfied. It was a great introduction to PM with a bias towards IT and technology. However, experienced PM's will probably not find anything new here.

All in all, a very good introductory text that is informative and relatively easy to read.
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Most Recent Customer Reviews

4.0 out of 5 stars good book
I needed this book for class and so far it is working out for me
Published 9 months ago by Jacob

5.0 out of 5 stars Great Author
Learn alot from the book about Project management. It does not only apply to management but apply to daily life. It teaches you more than there is. Read more
Published 22 months ago by Philip Draco

5.0 out of 5 stars Great buy!!!!!
The book got to me in a timely manner and was in great shape.
Published on March 8, 2007 by Bruce Stephens

4.0 out of 5 stars Book is Fine
What can I say, the instructor required this book, so I purchased it. Well laid out. Broken down into sections that make sense when learning project management. Read more
Published on January 9, 2007 by D. Anderson

5.0 out of 5 stars Great book
I used this book as the accredited book for my project management course in my master study, actually it is a great book, I did not get enough time to read it all, but it really... Read more
Published on January 3, 2007 by Samer Akkoub

5.0 out of 5 stars Excellent additional book for CAPM or Project + Exam
I was issued this book for my project management class this past spring. The information contained in this particular book was detailed, and the author provided great examples... Read more
Published on October 13, 2006 by Tracey M. Hood

5.0 out of 5 stars Good Text & Good Support Web Site
The book is an easy read with current real-world examples.
Published on September 24, 2005 by William Benton

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