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4 of 4 people found the following review helpful:
4.0 out of 5 stars What they tell you is not what you get
[...] As I had suspected, this is NOT a portable DVD player. It is intended for permanent installation in an RV. That's why there is no battery, no A/C adapter and no D/C adapter. It utilizes a three wire,hard wired power system: One wire for 12 VDC to the battery, one ground and one wire to Accessory on the vehicle fuse box to switch the unit off when the vehicle is...
Published on March 20, 2004

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1.0 out of 5 stars Worst Compnay!
This company has by far the worst customer service I have ever received. The product description states that this unit comes with the AC cord, but when you get the box, it does not. The instruction book states that it is optional, which would lead any moron to think that it is at least available.

When I called the phone number listed right on my registration...
Published on December 20, 2004 by Nancy Mcilwain


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4 of 4 people found the following review helpful:
4.0 out of 5 stars What they tell you is not what you get, March 20, 2004
By A Customer
Amazon Verified Purchase(What's this?)
This review is from: Initial CDS-160 Car DVD Player , Silver (Electronics)
[...] As I had suspected, this is NOT a portable DVD player. It is intended for permanent installation in an RV. That's why there is no battery, no A/C adapter and no D/C adapter. It utilizes a three wire,hard wired power system: One wire for 12 VDC to the battery, one ground and one wire to Accessory on the vehicle fuse box to switch the unit off when the vehicle is off. Also, there are no "feet" on the bottom to allow it to be put on a table etc.
If you are looking for this type player, then this may be the one for you. I've turned it on and I'm impressed with the features. Full function display on the unit front, including chapter and title and full OSD. It seems to be well made, but I haven't played it enough to really ring it out. And if your interested, it will play DVD-R recordable discs. Haven't tried DVD+R. I'm also impressed with the quick response I received from INITIAL. They were extremely helpful and courteous. I'm upgrading from 1 star to 4 stars based on the quick response I received form INITIAL, and my first impressions of the unit.
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1.0 out of 5 stars Worst Compnay!, December 20, 2004
This review is from: Initial CDS-160 Car DVD Player , Silver (Electronics)
This company has by far the worst customer service I have ever received. The product description states that this unit comes with the AC cord, but when you get the box, it does not. The instruction book states that it is optional, which would lead any moron to think that it is at least available.

When I called the phone number listed right on my registration card, they didn't even know about this model! They argued that the unit must not be made by them. The guy on the phone kept asking me if the unit actually said Initial on it and asked me why I thought they made it! When they figured out that this is indeed their model, they then went on to argue about the AC adapter. They said that it does not come with the adapter. I asked if I could buy the adapter, they said they don't make an adapter. I said it is listed in the manual, they argued again and said they don't make the adapter and did not know what I was talking about.

The guy helping me sounded high or drunk and was horribly rude.

There's much nicer units out there for just as good of price. I would suggest you find a more reputable manufacturer before buying.
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4.0 out of 5 stars Initial CDS-160 Car DVD Player, April 27, 2004
This review is from: Initial CDS-160 Car DVD Player , Silver (Electronics)
This Is Realy a Great DVD Player. Its In a 95 Chev Astro Van. Kids Like it . Plays mp3, Music CD's and DVD's Great and also cd-r. (No Skipping) driving down the road. It is 12 volt only. Great for rv's. Has remote also. Lot's more to it.
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Initial CDS-160 Car DVD Player , Silver
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