Frequently Bought Together
Product Features
|
Product Details
Would you like to give feedback on images?
|
Product Description
Innotek Spray Commander controls undesirable behaviors such as running away, stealing objects, digging holes, jumping on people, etc. The system improves and strengthens dog-owner relationships because the correction is associated with the action and not the pet owner.
Customer Reviews
Most Helpful Customer Reviews
34 of 36 people found the following review helpful
This was a product made by Premier which does the great "Gentle Leader." It is now Multivet--a Quebec company.
I paid $158 at a local pet store. Was very helpful...until it broke 5 days later. Exchanged at store, but they said further problems take it up with the company. Two weeks later the second one died.
Multivet has not responded to my email. I mailed in the warranty and it was returned as no such address. Tried registering online, webpage "submit" button does not work. Went to troubleshooting page and learned they haven't put it up yet.
Warranty is only for 30 days. Product is not waterproof. On/Off switch is cheesy plastic and I suspect much of the problem.
I am now looking at electronic trainer collars that are waterproof, have a better warranty, also contain a tone response. Looking at Innotek Ultrasmart IUT 1000, which is actually cheaper if you shop carefully. Has 1/2 mile (at best--clear straight line) versus 300 yards Spray commander
I paid $158 at a local pet store. Was very helpful...until it broke 5 days later. Exchanged at store, but they said further problems take it up with the company. Two weeks later the second one died.
Multivet has not responded to my email. I mailed in the warranty and it was returned as no such address. Tried registering online, webpage "submit" button does not work. Went to troubleshooting page and learned they haven't put it up yet.
Warranty is only for 30 days. Product is not waterproof. On/Off switch is cheesy plastic and I suspect much of the problem.
I am now looking at electronic trainer collars that are waterproof, have a better warranty, also contain a tone response. Looking at Innotek Ultrasmart IUT 1000, which is actually cheaper if you shop carefully. Has 1/2 mile (at best--clear straight line) versus 300 yards Spray commander
14 of 14 people found the following review helpful
Amazon Verified Purchase
We have a new Standard Poodle puppy, "Belle". She will be trained a number of activities including obedience, flyball, and scent Tracking. For the formal training we will be using the positive reinforcement of the Spray Commander #1, Button - "Beep" or a Clicker. But, for issues of what I consider 'pack transgression' or safety issues we have/will be using the remote spritz from the Spray Commander, buttons #2 and #3 on the remote.
We ordered the Multivet Spray Commander in Mid December, timed to arrive when our pup was 11 weeks old and our Grandchildren were due to arrive for the XMAS holidays. I was very concerned with Belle's obsessive nipping and biting of pants legs and shoes. This habit was very annoying and dangerous for her to be underfoot. Trying to correct this behavior with the traditional `no', using positive reinforcement to distract her to another behavior, or removing her from the scene were generally ineffective or, at best, proceeding so slowly nothing would be accomplished by the time the grandkids arrived. We didn't want to have to segregate the new puppy from the kids so I was counting on the Spray Commander for help (and wasn't disappointed!).
Two spritz's with the scentless spray was all it took to cure the problem.
This product is GREAT. It is instant, can be operated remotely, the correction is not associated in the dog's mind with the human owner. It is just like nature teaches a young dog what works and what doesn't. Biting a thorn bush gives an instant lesson. Biting my grandchild's pant leg gave a similar, instant, lesson.
None of the correction was associated with me.
What is very important to me, is the ability to apply correction at the exact time of the infraction means the behavior is corrected with an absolute minimum time and fuss; minimizing strain to all of us (and especially the puppy). IMHO it is much more `positive' than so called positive correction techniques with the clicker (or spray commander beeper) that take much longer to achieve. Having said that, positive clicker or commander beeper training is the way to go for formal obedience training.
Before buying the product I reviewed the posts. There were some concerning posts about poor customer service. As a test, this morning I called the 1 800 303 0244 service line and immediately was able to speak to a customer service person. Admittedly this was a contract service and not the company itself, but it does indicate to me that the company is working on resolving a poor image. Also, I signed up to their forum [...]. Also see [...] for info. I'd say that the general forum trend is very positive.
The product involves electronics and spraying liquids under some pressure. Given the electro-mechanical-hydraulic nature of the product, I assume their will be some problems down stream. There is just more to go wrong than with an all electronic product. From my experiences with customer support and the web so far I assume they will be handled professionally.
I had a small issue with the remote. It has 3 buttons. #1 is for the positive 'beep', #2 is standard spray, and # 3 is major spray. The 3 buttons are all the same size and degree of recess. I was concerned with the possibility of accidentally pushing the wrong button, and once, it false triggered when I picked up something that bumped against the remote in my pocket.
I have corrected that by velcro'ing thin pieces of plastic over the #2 and # 3 button to make them harder to trigger. (I've also forwarded a suggestion to Multivet).
As another nit, I thought the instructional CD was pretty lame - more advertising than good dog training instruction.
Nevertheless, most users will have dog training books that adequately explain how to use positive (beep or clicker and treat) or Negative (spray) reinforcement. Note it is an instruction `CD' not a `DVD'.
I plan to use the spritzer function of spray commander for controlling territorial access (prevent kitchen access or fence jumping), correcting food stealing from the coffee table (done remotely with a web cam to monitor the potential scene of the crime), and snake/car proofing. I will NOT use the negative spray for formal training - relying instead on positive 'beep' or click and then treat training.
All in all, a good product. I'm not giving a 5 because of the remote and CD issues. Note: when talking with the customer support person, she said they were working on improvements. I hope they can come up with a remote that is tailored specifically for this function rather than just duplicating a 3 door, garage door opener remote. But,,,, none of my objections prevent successful use of the product - they are 2nd/3rd generation improvement issues.
We ordered the Multivet Spray Commander in Mid December, timed to arrive when our pup was 11 weeks old and our Grandchildren were due to arrive for the XMAS holidays. I was very concerned with Belle's obsessive nipping and biting of pants legs and shoes. This habit was very annoying and dangerous for her to be underfoot. Trying to correct this behavior with the traditional `no', using positive reinforcement to distract her to another behavior, or removing her from the scene were generally ineffective or, at best, proceeding so slowly nothing would be accomplished by the time the grandkids arrived. We didn't want to have to segregate the new puppy from the kids so I was counting on the Spray Commander for help (and wasn't disappointed!).
Two spritz's with the scentless spray was all it took to cure the problem.
This product is GREAT. It is instant, can be operated remotely, the correction is not associated in the dog's mind with the human owner. It is just like nature teaches a young dog what works and what doesn't. Biting a thorn bush gives an instant lesson. Biting my grandchild's pant leg gave a similar, instant, lesson.
None of the correction was associated with me.
What is very important to me, is the ability to apply correction at the exact time of the infraction means the behavior is corrected with an absolute minimum time and fuss; minimizing strain to all of us (and especially the puppy). IMHO it is much more `positive' than so called positive correction techniques with the clicker (or spray commander beeper) that take much longer to achieve. Having said that, positive clicker or commander beeper training is the way to go for formal obedience training.
Before buying the product I reviewed the posts. There were some concerning posts about poor customer service. As a test, this morning I called the 1 800 303 0244 service line and immediately was able to speak to a customer service person. Admittedly this was a contract service and not the company itself, but it does indicate to me that the company is working on resolving a poor image. Also, I signed up to their forum [...]. Also see [...] for info. I'd say that the general forum trend is very positive.
The product involves electronics and spraying liquids under some pressure. Given the electro-mechanical-hydraulic nature of the product, I assume their will be some problems down stream. There is just more to go wrong than with an all electronic product. From my experiences with customer support and the web so far I assume they will be handled professionally.
I had a small issue with the remote. It has 3 buttons. #1 is for the positive 'beep', #2 is standard spray, and # 3 is major spray. The 3 buttons are all the same size and degree of recess. I was concerned with the possibility of accidentally pushing the wrong button, and once, it false triggered when I picked up something that bumped against the remote in my pocket.
I have corrected that by velcro'ing thin pieces of plastic over the #2 and # 3 button to make them harder to trigger. (I've also forwarded a suggestion to Multivet).
As another nit, I thought the instructional CD was pretty lame - more advertising than good dog training instruction.
Nevertheless, most users will have dog training books that adequately explain how to use positive (beep or clicker and treat) or Negative (spray) reinforcement. Note it is an instruction `CD' not a `DVD'.
I plan to use the spritzer function of spray commander for controlling territorial access (prevent kitchen access or fence jumping), correcting food stealing from the coffee table (done remotely with a web cam to monitor the potential scene of the crime), and snake/car proofing. I will NOT use the negative spray for formal training - relying instead on positive 'beep' or click and then treat training.
All in all, a good product. I'm not giving a 5 because of the remote and CD issues. Note: when talking with the customer support person, she said they were working on improvements. I hope they can come up with a remote that is tailored specifically for this function rather than just duplicating a 3 door, garage door opener remote. But,,,, none of my objections prevent successful use of the product - they are 2nd/3rd generation improvement issues.
8 of 8 people found the following review helpful
I have a 7 month old beagle that loves to chew and not come when called. Does the remote collar ever work great!! He's had it on for three days and now when we say no to him he knows we mean business. No-He's not perfect but this is the best training system I've purchased. I've bought more books than I care to say with an investment way over the price of this collar. I just wish I would have had it for house training. It's also keeping him from running in the road and the ally in our back yard. Cooper stops right in his tracks. We also had problems with him jumping on my young grandchildren and knocking them down. It didn't happen yesterday when they were here. Awesome product! I gave it 4 stars as it's not waterproof so if it's raining he will be on his leash.
Most Recent Customer Reviews
Waiting for a replacement
At this time, I have to give this product a one star rating because it was defective. I hope I'll be able to change that rating if and when we ever receive the promised... Read more
Published 1 month ago by Sally G. Bunce
It Works!
Our 80-lb rescue lab was jumping up on folks and chasing our indoor cats for 2 years before we got this device. Read more
Published 3 months ago by DrPam
great gentle training device
I have a strong willed corgi who is very easy to train, does many agility tricks and has good obediance except for one thing - he barked insessently, mostly at me or ahead of me as... Read more
Published 4 months ago by corgi owner
Item just stops working after light useage.
This device worked very nicely initially but after light useage simply stopped discharging. Battery good and reservoir full but the unit will not discharge. Read more
Published 8 months ago by Ross Henderson
Works Erratically But Effective When The Unit is Functional
I received this product and I got it to work the first time by pressing buttons 1 and 2. Then it stopped working! I removed the batteries and let them sit for a while. Read more
Published 8 months ago by Vince Law
Worked great for our pup
Note: The following review is for the Spray Commander: it says on the device that it was manufactured by Multivet International and made in China. Read more
Published 11 months ago by Ms. Val
Quit after a couple of weeks
Unfortunately, the return policy for this product is 4 weeks. I used the collar at the dog park and it worked great until it quit after wearing it 3 times. Read more
Published 12 months ago by J. Hall
Innotek Spray Commander
My trainer had suggested this item to be used for things you do not want your pet to do. It really works without causing pain. Read more
Published 13 months ago by MARGARET M. BENJAMIN
Great purchase!
I recently adopted a beagle/basset hound mix. He was a year and a half when we got him, and he had not been trained in the least. Read more
Published 18 months ago by michaela
it works
We have a puppy that has barked like mad at people since we got him at six months. He acts like he's going to attack (he's little and he won't) because he doesn't want anyone but... Read more
Published 18 months ago by E. Fried
Customer Discussions
|
This product's forum
Search Customer Discussions
|
![[Start the discussion]](http://g-ecx.images-amazon.com/images/G/01/x-locale/communities/discussion_boards/start-new-discussion-sec._V192250339_.gif){kind=small}
Look for Similar Items by Category
|
