Customer Reviews

Innotek Deluxe Anti-Bark Spray Collar for Dogs, Citronella Scent

5 star:		(4)
4 star:		(2)
3 star:		(2)
2 star:		(2)
1 star:		(3)

 

 

I have had this product for well over a month, and it still works great, so just be aware that the other reviewers might have had faulty products and just needed a return. Maybe their dogs are a little crazy and rough house the collar a bit too much. It is a relatively durable case, but I believe that strong impacts would do some damage to the unit. Some good and bad points now:

- The spray is VERY effective for curbing barking
- Is not sensitive enough for small barks and whining, so this does not solve those problems. If your dog is smart and figures out that quiet barking is not punished (like mine did), you'll still have a problem barker, but just not as loud.
- My dog is not afraid of the collar, but knows to be quiet when it is on
- Make sure you say 'no barking' or 'quiet' every time it sprays if you can. The dog will learn your command as well.

Overall I highly recommend this product for $40. However I do NOT recommend it if you bought it at the $100 that Petsmart wants to steal out of you (though I do love that company). It is simply not a $100 value anti-bark system, more like $40-$50.

I have a problem with one of my dogs and excessive barking. It is so bad that I have receive anonymous letters from neighbors, a visit from the police and a letter from the county animal control. I purchased this collar in January and it worked very effectively for 2 weeks. The Citronella spray stopped my dog from barking more than once or twice (as opposed to 20 times) and it was great. After 2 weeks, the collar stopped working.

I contacted the manufacturer who asked me to take some trouble shooting steps and, when it still did not work, they authorized the return of the product. The return was at my expense but I did receive a replacement in about 2 weeks. I will say that Innotek's customer service was very good. I received the replacement collar and for 2 weeks it worked perfectly and was effective in stopping the excessive barking.

Unfortunately, once again it has stopped working and will not spray. I am not sure I want a device that I must keep returning and while I do not know if I am just unlucky and received 2 lemons, I am concerned about an endless cycle of returns.

I went on Amazon to return the collar as defective but it cannot be returned as it is designated as "hazardous materials." I may be forced to go through the return process again with Innotek if it can't be returned (or just stuck with the loss of my money).

UPDATE: Amazon promptly responded to my question about the return (or inability to return) of the collar and issued a refund. As always, Amazon's customer service is very good.

This product worked great for a few weeks. Then it stopped working, it just would no longer spray. I thought maybe the battery? Nope! Maybe it got wet, and ruined the sensor? So I bought a new one. Silence for a week then the same thing happened, it just stopped working. I also found a crack in the housing which let the citronella leak out. So again for the limited time that this product physically worked, it was wonderful.

As soon as we got this started on my Great Pyrenees it worked to curb his barking really well, but it stopped working within a month. Then I got another one and it did the same thing!

We had one of these for Bruno our Basset Hound that finally quit working after several years. The only anti-bark spray collar that was available locally as a replacement, was big and bulky and even made it difficult for him to enter and exit the doggy door to the back yard. I was so happy to find this Innotek on the Amazon website as I had about given up on finding one again. Since our home backs on a bike path which is used frequently during the day by people walking their dogs and since Bruno only barks at passing dogs, this Innotek has saved us and given our neighbors peace during the day.

We have a Great Pyrenees and he would bark just for fun - we didn't want to harm him in any way and using the Innotek Deluxe Anti-Bark spray collar was the perfect solution! The Collar is very easy to use and very easy to refill - All I can say it always have an extra battery on hand.

Don't buy this. I've already been through two of these things. It's great and stopped my dog from barking, but still broke after only a couple of weeks. The idea behind it totally works for excessive barking, but go with another brand, maybe they have better quality products.

Great product, it took 2 days for my dog to stop her constant barking while outside. Also arrived in the mail very quickly.

This product simply doesn't work, and it requires contant refills which are not cheap. Put it on our dog and the first time he barked and it squirted he shook his head and then continued to bark. After a few barks he never even noticed it anymore. Waste of money.

The collar works pretty well with my dog barking. So well that she doesn't want to go anywhere when I put it on her now. I have to force her to go do her thing outside. I leave the collar off of her and she is all happy and barking.