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Inside Change: Transforming Your Organization with Emotional Intelligence

14 customer reviews
ISBN-13: 978-1935667032
ISBN-10: 1935667033
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Inside Change: Transforming Your Organization with Emotional Intelligence + At the Heart of Leadership: How To Get Results with Emotional Intelligence (3rd Edition, Revised & Updated)
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Editorial Reviews

About the Author

Joshua Freedman is one of the world's leading specialists on developing and applying emotional intelligence to improve performance. A leader, author, and educator, Freedman takes hard science and makes it applicable. He specializes in building custom solutions for organizations seeking to integrate EQ with measurable ROI.
For over a decade he has helped lead the world's preeminent emotional intelligence organization, developing offices in six countries; top practitioners and researchers;  renown scientists and leaders as advisory board members; and award-winning materials including five validated assessment tools. Joshua is the author of At the Heart of Leadership, a practical guide for leaders to tap the power of emotions to get better results, as well as numerous assessment and development tools to improve the people-side of performance.

Massimiliano Ghini, MBA, is the President of Six Seconds Italia. A professor of Human Resources Management and People Management at Alma Graduate School (AGS), the Business School of the University of Bologna. At AGS Max is in charge of Organization and Personnel of the Executive MBA.
Max is also a consultant for organizational development and change management in large and medium companies; he has a proven track-record of emotional intelligence training and consulting since 1999.
Max is the coauthor and project leader of the Six Seconds Emotional Intelligence Assessment (SEI), and the author of several articles and white papers on EQ in Italian. His research, articles and findings were published on Fortune, Ilsole24ore, Direzione del Personale.
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Product Details

  • Perfect Paperback: 276 pages
  • Publisher: Six Seconds (May 3, 2010)
  • Language: English
  • ISBN-10: 1935667033
  • ISBN-13: 978-1935667032
  • Product Dimensions: 8.2 x 5.2 x 0.8 inches
  • Shipping Weight: 12.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Best Sellers Rank: #1,217,536 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful By Deborah W. Havert on May 30, 2010
Format: Perfect Paperback
I have read many books on leadership. However, many times the books I have read have focused on systems, management, etc., not taking into account the complex (and powerful!) system of our emotions. Josh Freedman and Massimimiliano Ghini, MBA integrate much of the new neuroscience with a comprehensive look and analysis of how people can make successful change by honoring the people involved, integrating emotional intelligence skills, in conjunction with keen business sense. There is so much to offer in this book, that I will be rereading to glean all of the gems! This is a must read for those who are looking for ways to change, starting from the inside! I heartily recommend!
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2 of 2 people found the following review helpful By Shabbir M. Latif on June 6, 2010
Format: Perfect Paperback
At the moment I am helping improve climate where I work. This happens to be the perfect time for me to receive this guide. I am really excited and much more hopeful. I believe this book is a step by step guide to help me through the process. I really like the "Operational Manual" part with each chapter. I highly recommend this book for people who are going through change or trying to help bring about change.
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1 of 1 people found the following review helpful By Crystal on November 14, 2013
Format: Kindle Edition
I’m a project manager, I lead change all the time -- new system, new method, new tools, etc. I’ve been trained in the technical side of this up the ying yang, but it’s painfully obvious that the real challenge in change is people. I’m so glad I got this book! I started using the ideas in a project, and, surprise! It didn’t exactly work -- but it worked SO much better. That’s not a criticism, by the way. One of the key points of the book is you need to jump in and do it, then refine, and that’s what I’m doing. Emotional intelligence in action, right on.
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1 of 1 people found the following review helpful By Justine Shenkus on November 14, 2013
Format: Kindle Edition
This book gets a lot right. I was trained in the military that in change we need to handle VUCA: Volatility. Uncertainty. Complexity. Ambiguity. Fancy way of saying “SNAFU.” It’s not enough to make a plan, you MUST be willing and able to adapt, to be changeable, not just change once. I like it that these guys have worked with corporate
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1 of 1 people found the following review helpful By Deborah F. Lustig on November 10, 2013
Format: Kindle Edition Verified Purchase
The book is readable and engaging. A great mix of science and practical real-world examples. Can be applied to lots of organizations, corporate and otherwise.
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Format: Perfect Paperback
I work in an organization that flat out refuses to change. I find myself often frustrated by the lack of flexibility and vision that exists in most of the organization. When I feel that way, I pick up this book and read another chapter and I get a renewed energy. Josh speaks in such a clear and thoughtful way that I can relate to everything he says. This book helps me to realize that I can make a difference by applying my own intrinsic values to complicated or difficult situations. I can take control by engaging my EQ tools and lead by example to show others that change is possible and everyone will still be all right. The Know Yourself, Choose Yourself, Give Yourself model is the best method I have found for effectively managing both myself and helping my employees. Whether we like it or not, emotions run our lives so we need ot learn to control them and use them for our benefit. Change is the most difficult time for most people, when emotions get out of control and this book helps bring me back to perspective and give me the tools I need to be an effective leader in difficult, changing, emotional times.
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By Dr. Catherine M. Prindle on December 17, 2014
Format: Perfect Paperback
Oh, my stars! What a book!!!!!! So informative. This just makes sense. Love the neuroscience elements infused throughout the book. So many managers only want to look at statistics coupled with scientific research. This book melds these with the social-emotional component which is vital to any situation where people are involved. The cyclical approach allows and encourages entry at any point for newcomers and constant revisiting and adjusting of what is occurring, currently and in the future. This book is applicable in situations where growth and change is desired, and needed. Powerfully written with sensible applications and a bit of humor. This reads as though the authors are conversing with the reader. A must read. This book is one to reference often.
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Inside Change: Transforming Your Organization with Emotional Intelligence
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