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Inside Outsourcing
 
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Inside Outsourcing [Hardcover]

Charles L. Gay (Author)
4.0 out of 5 stars  See all reviews (4 customer reviews)


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Book Description

Beyond the current fad of outsourcing non-core services like IT and customer service, Inside Outsourcing explores territory other books do not go.

Product Details

  • Hardcover: 256 pages
  • Publisher: Nicholas Brealey Publishing
  • Language: English
  • ISBN-10: 1857882040
  • ISBN-13: 978-1857882049
  • Product Dimensions: 9 x 6.2 x 1.1 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #4,805,821 in Books (See Top 100 in Books)

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Customer Reviews

4 Reviews
5 star:
 (1)
4 star:
 (2)
3 star:
 (1)
2 star:    (0)
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Average Customer Review
4.0 out of 5 stars (4 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

3 of 3 people found the following review helpful:
4.0 out of 5 stars Inside Outsourcing - a bible?, October 26, 2000
By 
"philevans" (United Kingdom) - See all my reviews
This review is from: Inside Outsourcing (Hardcover)
I've been involved with outsourcing for just over 2 years - as a customer. I found this book to be extremely well written and structured and would be of benefit to a range of readers, those considering embarking on an Outsource for the first time will get a very clear picture of what they need to consider, and how to aproach the objective. Anyone already involved in outsourcing will recognise many of the items discussed and may find tips that will help them in their role. If nothin else then the survey information will be useful when considering how the services are performing compared to others, as a separate exercise to formal benchmark procedures.
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4 of 5 people found the following review helpful:
5.0 out of 5 stars Packed With Knowledge!, March 29, 2001
This review is from: Inside Outsourcing (Hardcover)
Books that help a business consultant promote consulting can be suspect. After all, the consultants' first piece of advice is that you need to hire them. That caveat aside, you will find this a well-conceived view of the practical mechanics of setting up a good outsourcing program. The text can be redundant, telling you many times over that you need to agree on measures to define a project's success. However, even though authors James Essinger and Charles L. Gay don't dodge all the pitfalls, they do hand you the common-sense fundamentals you need to safely navigate the trendy world of outsourcing. Overall, we [...] recommend this as a useful volume that will help any executive who is thinking of setting up an outsourcing program or wondering how to do it better next time.
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4 of 5 people found the following review helpful:
4.0 out of 5 stars Business Opportunity Waiting For You, July 17, 2000
This review is from: Inside Outsourcing (Hardcover)
Book talks about outsourcing as one of the promising businesses of the future. This is talking about Special Skills needed to manage Strategic Sourcing. It's Like you make non core businesses of others as your core business and put in your best effort in achieving and not only achieving but achieving them efficiently. This book has covered various incidences experienced by US companies. This also highlights that 35% of the such ventures have failed in last eight years which is a shocking statistics. But this is not dicouraging as those ventures failed because they were carried hurriedly and with a very narrow objective. I have found this book worth reading for Persons with an ambition to start their own setup like this.
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