Instant Repeat Business (Instant Success Series) [Paperback]

Bradley Sugars (Author), Brad Sugars (Author)

Book Description

ISBN-10: 0071466665 | ISBN-13: 978-0071466660 | Publication Date: December 19, 2005 | Edition: 1

Keep your existing customers happy, loyal . . . and buying.

Your promotional campaign worked like a charm and the flow of new customers has been phenomenal. So why are your profits lagging? Maybe because while you were busy chasing after new customers you overlooked your old ones. Self-made millionaire and entrepreneurial expert Brad Sugars shows you how to cultivate a big base of loyal customers who buy, buy, and buy again. Learn how to:

• Offer exclusive sales that bring your best customers back again and again
• Delight and win over your customers by continually exceeding their expectations
• Achieve the dream of keeping your customers for life!

Get real results right now when you discover all that Instant Success has to offer!

Instant Advertising * Instant Cashflow * Instant Leads * Instant Profit * Instant Promotions * Instant Referrals * Instant Sales * Instant Systems * Instant Team Building * The Business Coach * The Real Estate Coach * Successful Franchising * Billionaire in Training

Editorial Reviews

From the Back Cover

Keep your existing customers happy, loyal . . . and buying.

Your promotional campaign worked like a charm and the flow of new customers has been phenomenal. So why are your profits lagging? Maybe because while you were busy chasing after new customers you overlooked your old ones. Self-made millionaire and entrepreneurial expert Brad Sugars shows you how to cultivate a big base of loyal customers who buy, buy, and buy again. Learn how to:

• Offer exclusive sales that bring your best customers back again and again
• Delight and win over your customers by continually exceeding their expectations
• Achieve the dream of keeping your customers for life!

Get real results right now when you discover all that Instant Success has to offer!

Instant Advertising * Instant Cashflow * Instant Leads * Instant Profit * Instant Promotions * Instant Referrals * Instant Sales * Instant Systems * Instant Team Building * The Business Coach * The Real Estate Coach * Successful Franchising * Billionaire in Training

About the Author

Bradley J. Sugars is a world-renowned entrepreneur, author, and business coach who has helped nearly a million clients around the world find business success. Brad is the founder of Action International, a global network of business coaches with nearly 1000 offices worldwide. Brad and the Action International team have refined over 500 business strategies and systems that are used by Action business coaches on six continents.

Product Details

• Paperback: 160 pages
• Publisher: McGraw-Hill; 1 edition (December 19, 2005)
• Language: English
• ISBN-10: 0071466665
• ISBN-13: 978-0071466660
• Product Dimensions: 9.1 x 6 x 0.5 inches
• Shipping Weight: 4 ounces (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #695,159 in Books (See Top 100 in Books)

More About the Author

Brad Sugars was born in the city of Brisbane in Australia on May 28, 1971. Today he is a well known international business speaker, author and entrepreneur.

Brad Sugars came from humble beginnings and is a self made multi-millionaire most famous for his global business coaching franchise ActionCOACH.

Along with his family, one of the biggest influences in his life is Jim Rohn. Brad often tells audiences the tale of how as a teenager he scrimped and saved his allowance in order to afford tickets to a Jim Rohn seminar while friends his own age were enjoying spending their money on games and movies. Despite being the youngest person in the audience, the result of his attendance was life changing. During the seminar, Brad recalls when Jim Rohn told the audience to "Work harder on yourself than you do on your job."

Brad Sugars is an avid reader of non-fiction business books and ever since his attendance at this seminar has read an average of one book per week.

He himself has written 14 business books published under the McGraw Hill brand. Called the Instant Success Series - the books were originally custom published. When McGraw Hill bought the international publishing rights in 2006 it was at the time the largest multi-business book deal with a single author.

Brad Sugars has a dynamic stage presence. Brad is first an educator and through that he believes you will become motivated. When you know what to do and how to do it you can act on it.He is known for filling his seminars vast volumes of content. Not one to mince words, Brad's brash Aussie style mean he will tell you what you need to hear, not necessary what you want to hear. He has currently presented to millions of people and has a loyal fan base.


Brad Sugars is the World's #1 Business Coach. His team of almost 1,000 coaches at ActionCOACH, coach tens of thousands of business owners in 22 countries in his simple yet powerful business growth techniques every day.

Now you can learn Brad's simple yet powerful approach to business and wealth ... Visit www.actioncoach.com or www.bradsugars.com to learn more ...

You can follow Brad Sugars via Facebook and Twitter at:

www.facebook.com/BradleySugars

www.twitter.com/ActionCOACHCEO

Customer Reviews

Most Helpful Customer Reviews

2 of 3 people found the following review helpful:

5.0 out of 5 stars Instant Repeat Business, May 10, 2006

By 

Amanda Van Bekkum "Amanda Van Bekkum" (Australia) - See all my reviews

This review is from: Instant Repeat Business (Instant Success Series) (Paperback)

Instant Repeat Business explains the process through which entrepreneurs can grow their businesses by encouraging existing customers to return, thus reducing customer turnover rate and turning current customers into a business's most prized asset: Raving Fans.

Instant Repeat Business follows a narrative story starring an auto repair shop owner named Charlie. Through Sugars' advice, Charlie begins to take Action to move his existing customers through Sugars' "ladder of customer loyalty." The ultimate goal, explains Sugars, is to turn ordinary customers into Raving Fans who will help entrepreneurs to market their business to other potential customers. "There is no greater business asset," says Sugars, "than Raving Fans."

2 of 3 people found the following review helpful:

5.0 out of 5 stars Instant Repeat Business, January 12, 2006

By 

Joanna Kruger - See all my reviews
(REAL NAME)   

This review is from: Instant Repeat Business (Instant Success Series) (Paperback)

This is a great, easy to read book for businesses looking for ways to keep their loyal customer's coming back again and again.
Brad's down-to-earth writing style is easy to understand and he gives you simple strategies that anyone can implement in their business.

4.0 out of 5 stars Keep Customers for Life, August 22, 2007

By 

Mark Raciappa (Tallahassee, FL USA) - See all my reviews
(REAL NAME)   

This review is from: Instant Repeat Business (Instant Success Series) (Paperback)

I found this book to be really helpful because it is full of practical, common-sense ideas to help any business owner attract and keep loyal customers. Brad Sugars explains how to assemble effective newsletters, write "killer" headlines on ads, generate powerful offers, conduct effective "closed-door" sales, and how to move your prospects up your "ladder of loyalty" so that they become your Raving Fans. He also covers in detail the 6 steps to creating a successful loyalty strategy.