Written in a clear, concise, easy-to use format, the book provides a step-by-step model that will guide you through a successful application of the Integrated Performance Assurance (IPA) process. In addition, the authors lend their insights and offer solutions to implementing IPA in your organization.
This guide to implementing IPA is highly recommended to management system professionals, upper-level executives and line managers concerned with the effective, cost conscious implementation of management systems required by international standards, regulation, and customer expectations.
Special Features case studies of the author's company, CH2M Hill (provider of planning, engineering design, and other operations and construction management services) and other organizations are presented to illustrate concepts, rationale, and implementing guidelines for the IPA approach to management systems.
