Intellitouch OHP6000 Digital Player/Recorder for PBX and Key Phone Systems

by Intellitouch

Product Details

• Product Dimensions: 12 x 11.8 x 3.6 inches ; 3 pounds
• Shipping Weight: 3 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B000289WOU
• Item model number: OHP6000
• Average Customer Review: 4.0 out of 5 stars  See all reviews (8 customer reviews)

Product Description

The OHP6000 is pre-loaded with fully licensed music and messages with a free professionally voiced personalized on-hold greeting offer. USB connection to add new content to non-volatile digital flash memory. Great for any business, small or large!

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Works well, February 26, 2008

By 

D. Meermans (Plano, Texas USA) - See all my reviews
(REAL NAME)   

This review is from: Intellitouch OHP6000 Digital Player/Recorder for PBX and Key Phone Systems (Electronics)

I have two of the OHP6000 units in production and they have been working reliably and running without interruption for over two years. I am about to buy another for a third MOH source. My only criticism is that I wish they were stackable.

The music it comes with is very appropriate for professional business use, which means nothing edgy or "out there". You can reprogram or expand the program by inserting an SD flash chip.

1 of 1 people found the following review helpful:

4.0 out of 5 stars Great On Hold Music Device, December 1, 2011

By 

Jeff (Fort Worth, Texas United States) - See all my reviews

Amazon Verified Purchase

This review is from: Intellitouch OHP6000 Digital Player/Recorder for PBX and Key Phone Systems (Electronics)

Our music on hold went out and I ordered one to replace it.

The only requirements that I had are as follows:

1 -- Device Must Be Easy To Use
2 -- Device Must Work
3 -- Must be able to play MP3s from SD card

This device does all of that.

All I have to do is put the MP3s on an SD card that is formatted with FAT (Not FAT32 or NFTS) and the device will play them. I think most of our MP3s are formatted at 128 kbps but I'm not sure of that.

The manual tells you to turn it off when switching SD cards. So what I do when I change cards is:

A -- Turn Device Off
B -- Take Out Old Card
C -- Put In New Card
D -- Turn Device On - Wait to make sure it can read the card. If it can it will start to play the first MP3 it comes to and display the data in the ID3 Tag on the MP3 -- If it cannot read the card it will report that there are not files to play -- Make sure you have a 1 GB SD card or less that is not HC and that it is formatted in FAT (Not FAT32, Not NTFS).
E -- Press Repeat Button button on front until it shows shuffle repeat (a U-turn like icon with an S next to it)

The manufacturer's documentation states that it must be a 1 GB SD or less. I suspect that a 2 GB SD would probably work and that the HC SDs of any size will not. The documentation also states that "Player supports best CD quality playback up to 44 kHz sampling rate at up to 192 kbps."

I was having trouble with a 1 GB SD and then I realized that it was because it was formatted with FAT32 and not FAT. I don't think that the documentation says that anywhere.

It comes with software to create your own On-Hold Audio files. I haven't looked at it and probably will not ever use it.

I only gave it four stars because not being able to read FAT32, Really? Hasn't FAT32 been around since Windows 95? That's over 15 years, which in technology terms is many lifetimes. Also, I called technical support to ask a question and left a voice message. I figured out the problem myself but no one returned my call. No message - nothing. That's bad, however, the device is built well enough so you probably will not need them.

I think that a 1 GB SD is plenty of space we have one SD card with 134 songs (556 Mb) on it and it's over 8 hours of music. I would have preferred to be able to use HC SD cards but that kind of capacity is not a necessity.

Note: If you use this to play music, your supposed to play royalty free music or music that is licensed for such use. Most of our music is from the Davenport Music web site. You can find some free royalty free music on the web.

1 of 1 people found the following review helpful:

4.0 out of 5 stars Just what we were looking for, June 2, 2008

By 

Marc A. Resnik (Ravenna, OH) - See all my reviews
(REAL NAME)   

This review is from: Intellitouch OHP6000 Digital Player/Recorder for PBX and Key Phone Systems (Electronics)

Having gone through far too many cd players as a music on hold source, this was just what we had been looking for. Set-up was very easy and the software is also fairly easy to use.

If you are shopping around for this product watch for the amount of built in memory. It seems that the earlier release had 16mb built in and then they went to 64mb. The model number and other features remained the same (as far as I know) and there are a number of places that are still selling the original version with less memory. If you want the 64mb version just make sure that's what they are advertising or you might be in for a surprise when you get it.

The only problem so far is that it has been several weeks and we still have not received the customized greeting. Other than that this would have been 5 stars.