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Intercultural Communication: A Discourse Approach Paperback – December 27, 2000

ISBN-13: 978-0631224181 ISBN-10: 0631224181 Edition: 2nd

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Product Details

  • Paperback: 336 pages
  • Publisher: Wiley-Blackwell; 2 edition (December 27, 2000)
  • Language: English
  • ISBN-10: 0631224181
  • ISBN-13: 978-0631224181
  • Product Dimensions: 6.1 x 1 x 9 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,636,117 in Books (See Top 100 in Books)

Editorial Reviews


"The theoretical discussions are excellent. The Scollons provide a unique combination of all the essential topics in cross-cultural communication, a sophisticated and original theoretical framework, and an unusually well-organized and concise presentation of the material. The book is extremely well written: it is clear and full of telling examples. I can't imagine a better treatment of the topic." Deborah Tannen, Professor of Linguistics, Georgetown University

"The Scollons mix contemporary linguistic anthropology with modern concerns over intercultural communication and forge a creative, important blend. Their lively and accessible approach will enlighten anyone who lives and works in our culturally diverse world." Michael Agar, Professor Emeritus, University of Maryland

From the Back Cover

The second edition of this lively introduction serves as a guide to the main concepts and problems of intercultural communication. Viewed from within the framework of interactive sociolinguistics associated with Tannen, Gumperz, and others, the authors focus in particular on the discourse of westerners and of Asians, the discourse of men and women, corporate discourse and the discourse of professional organizations, and intergenerational discourse.

In this newly revised edition, the first chapter now includes a section that sets out the authors' distinction between cross-cultural communication and intercultural communication. Another section outlines the methodology of ethnography that is the practical basis of the authors' research. In the new final chapter, the authors return to this methodology and show how they and others have been able to use it and this book to do new research in intercultural communication and how this work has been used in conducting training and consultation programs.

While making use of research in pragmatics, discourse analysis, organizational communication, social psychology, and the ethnography of communication, this book presents students, researchers, and practitioners with a comprehensive and unified framework for the analysis of intercultural discourse.

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Most Helpful Customer Reviews

10 of 11 people found the following review helpful By J. Brady on August 25, 2005
Format: Paperback Verified Purchase
This book provides excellent insights into the complexity of intercultural communication. In comparison to the simplistic treatment given by other authors, this book provides the understanding needed for daily events: how to understand why miscommunications occur in so many different situations, whether with speakers of languages other than english, members of different business units, or members of a different gender. It is very well written, developing arguments logically and providing excellent, identifiable examples. If you only have the time or money for one book on this topic, make your purchase this book (and I don't get any royalities).
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3 of 5 people found the following review helpful By Thomas Robertson on March 2, 2010
Format: Paperback Verified Purchase
The book discusses everything under the sun except what the title of the book promises. There is an entire chapters on the history of individualism, collectivism, and Utilitarianism. There is an entire chapter reviewing the latest EFL curriculi. There is still another entire chapter on gender differences in thinking. If you're interested in that last topic, get "You Just Don't Understand" by Deborah Tannen, because that's where the authors get most of their information.

Here is the sum total of the valued information which I got from the book:

--the term "lumping fallacy"

--the terms "Gemeinschaft" and "Gesellschaft"

--the words "taciturn" and "voluble"

--Asians prefer being addressed by their adopted English names than by their Asian names.

--Asians tend to state the premises first and the conclusion last, whereas Westerners tend to state the conclusion first and the premises last.

--In Asian society, it is considered improper for a student to introduce a new topic in class.

For a North American who lives in South Korea and who has a serious need to communicate better with the people, this is disappointing.
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