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User Interface Design and Evaluation (Interactive Technologies)

8 customer reviews
ISBN-13: 978-0120884360
ISBN-10: 0120884364
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Editorial Reviews


"User Interface Design and Evaluation is comprehensive and clear. It's an amazing achievement - a textbook in plain English that works both for the classroom and for practitioners learning on their own. It covers the entire user-centered design process with details on the steps and techniques for requirements gathering, design, and evaluation. It includes great stories and case studies as well as engaging exercises. This is a superb book that puts all the pieces together."
- Ginny Redish, Redish & Associates, Inc.

"What makes this book unique is its blend of traditional HCI concepts and contemporary guidelines as well as its inclusion of practical pointers for acceptance of user-centered design. Unlike other HCI books, this text is generally succinct and to the point. Yet beyond being an excellent reference, it also includes very good practical examples, e.g., design of GUI, Web, and embedded systems are especially useful. The book's coverage of traditional HCI notions (e.g., visibility, affordance, feedback, metaphors, mental models, and the like), combined with practical guidelines to contemporary designs (e.g., GUIs, Web) ranks this work among the best in the field, particularly well suited as a textbook for students in a HCI class. "
- Andrew Duchowski, Clemson University

"The entire UI design process is presented in this text with an effective blend of theory and practice. The authors do a fine job of presenting "classic" HCI foundations and current trends in UI design. The authors have a keen knack for using interesting and practical demonstrations, examples, and exercises to reinforce key concepts. The strength of this text is the step-by-step "how-to-do-usability" guidance provided throughout the text. This book will motivate the reader to want to immediately "jump on the UI design bandwagon" and to get started on the business of attending to users in UI design. "
- Laurie P. Dringus, Nova Southeastern University

"This text provides a solid introduction to current thought and practices in User Interface Design and Evaluation. The authors provide a logical structure for the highly iterative work of UI Design, and the book is organized to support classroom presentation and discussion. This text can be a valuable resource for students of UI Design and Evaluation, as well as for technical and management professionals interested in an introduction to the field. "
- Karl Steiner, Ph.D. Usability Manager, UGS

"While reading the review copy of this book, I actually felt guilty about having taught so many HCI courses with the existing well-known textbooks. This book offers much more of the sort of material that students yearn for but find too little of in existing textbooks: extensive, concrete, and realistic advice and examples about how to proceed while designing and evaluating user interfaces. With a steady stream of brief examples and some longer case studies; with "how-to-do-it" advice and worked-out solutions to problems, the student is constantly confronted with -- and guided through -- the multifaceted real world of user interface design. The book also contains the material that we are accustomed to finding in HCI textbooks: presentation of well-known HCI concepts, principles, results, and methods. This material is woven together with the more concrete, practical information in a creative way that enhances the appreciation of both types of content."
- Anthony Jameson, Professor, International University in Germany and Principal Researcher at DFKI,the German Research Center for Artificial Intelligence

"The book features many elements that make the process of user interface development real. Plenty of examples show when and where user interface development has failed and how those failures might have been mitigated. Additionally, the plethora of exercises challenges you to think about the principles and theories explained, along with the practice.
Graphically, the book features terrific examples of low-fidelity process documents through finished products. There are full-color illustrations along with instruction on how to use color well, and plenty of tables, boxes, and figures that further enhance the text.
There is an incredible amount of information in this book. If you are involved in developing user interfaces, it is the best start for your journey."
- Elisa Kaplan Miller, Technical Communications, November 2005

Book Description

Teaches all the skills necessary for iterative user-centered design

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Product Details

  • Series: Interactive Technologies
  • Paperback: 704 pages
  • Publisher: Morgan Kaufmann (April 5, 2005)
  • Language: English
  • ISBN-10: 0120884364
  • ISBN-13: 978-0120884360
  • Product Dimensions: 1.5 x 7.5 x 9 inches
  • Shipping Weight: 2.9 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #226,432 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5 of 6 people found the following review helpful By Kindle Customer on March 11, 2008
Format: Paperback
There are a number of helpful, introductory books available about web usability. Namely, "Don't Make Me Think," by Steve Krug, and "Designing the Obvious," by Robert Hoekman, are two I would highly recommend. Both offer general principals to keep in mind while designing web sites.

Neither, however, offers as thorough an overview of the entire field of usability as does "User Interface Design and Evaluation." I found that after having been convinced of the importance of usability by Krug and Hoekman, this book provided the depth and breadth of coverage necessary to gain a thorough understanding of usability.

Usability isn't just about making sure that links are clearly identified and navigation schemes are consistent. More fundamentally, it is necessary to identify the critical user tasks that your application must support. The discussion of Task Analysis in chapter 4 is particularly helpful in this regard. The concept of a 'cognitive walkthrough' is introduced as an effective method of task analysis. I have since utilized this concept regularly as a very effective way to gain a better understanding of tasks from the user's perspective.

Other concepts such as personas, conceptual design, and usability evaluation are covered equally as thoroughly. This book has the sensibility, thoroughness, and design of a text book. If you are looking to move beyond a cursory understanding of usability, and acquire an understanding of the entire field, I would recommend you buy this book.
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4 of 5 people found the following review helpful By Auntebook on July 9, 2008
Format: Paperback
I can't tell you how many people I've told to read this book. It's one of the first references I go to on my shelf and I've read it through more than once. Were I to teach a course in interface design (and I have considered it) I would use "User Interface Design and Evaluation" as the text, as it covers the topics from understanding users through testing the usability of the design -- from soup to nuts. The book is full of concrete examples and exercises. I've suggested this book to a number of people new to user experience, as a great place to get started.
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1 of 2 people found the following review helpful By Michael A. Meystel on June 15, 2014
Format: Paperback Verified Purchase
Ok, all references to VCRs aside (could this book be any more dated?), the style in which this book is written is geared at a common denominator that is, shall we say, in a slightly different place than where the book was used (MS-level graduate school). It's certainly not the book's fault that it was chosen as the textbook for a graduate UID/UCD course, but it's definitely the book's or author's or publisher's fault that it's woefully out of date, written to a 6th-grade level, and devoid of any useful content.

If you are a university instructor thinking about using this book as your textbook for an HCI course, take it from someone who suffered through it already: don't. Please.
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8 of 14 people found the following review helpful By István on March 5, 2008
Format: Paperback
I would like to start a graduate course on UI design, and this textbook seemed to be a perfect starting point to build upon. It is based on a well estabilished Open University graduate course and the well organized table of contents included nearly all important topics I wanted to cover. Checking out the sample chapter I found it clearly structured. The style of the illustrations was a bit off regarding my taste, but I did not take it as a cruicial issue.

I ordered the book and started to read it. It was very hard to keep focusing after 5 pages. The material was presented as a set of rules to follow, and not as an introduction to concepts. You will find bulleted lists of words everywhere which look organized but cannot be digested. I really felt like my mind was being seized in a cramp.

I gave the book to my student with the advice: 'this is to be used as a reference book only, difficult to read on its own'. She gave it back next week saying that the book insults the readers by providing exaggerated examples to illustrate simple concepts. We agreed on that it was written in a style we last saw in an elementary school textbook and that we won't use it anymore.

Currently I read the 'Design of Everyday Things' from Donald A. Norman. It is not an UI textbook, but gave me back the hope that there is another way to cover/teach this field.

I appreciate the amount of work put into writing the book, and there might be people out there who find it useful, but it is not my style of book.
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