A Quick, Easy-to-Use Program Featuring 8 Languages
Ready to use on the job, the International Foreign Language Guide for Hotel Employees is indispensable for anyone who works with an international clientele. Make a warm welcome and ensure that your guests return again and again. This book-cassette program has everything you need to communicate immediately and effectively! No prior knowledge of the languages is required. The course covers common situations, such as taking reservations, checking in, showing guests to their rooms, handling complaints, recommending places of interest, and assisting business clients.
The 512-page phrasebook, organized by topic, includes:
Phonetic transcriptions to help you pronounce each language correctly.
Eight major languages covering 75 percent of all non-English-speaking visitors to the United States.
Culture notes addressing sensitive issues.
The two 90-minute cassettes can be used to improve your conversation and comprehension skills--while you're in the car, exercising, or at home.
Ready to use on the job, the International Foreign Language Guide for Hotel Employees is indispensable for anyone who works with an international clientele. Make a warm welcome and ensure that your guests return again and again. This book-cassette program has everything you need to communicate immediately and effectively! No prior knowledge of the languages is required. The course covers common situations, such as taking reservations, checking in, showing guests to their rooms, handling complaints, recommending places of interest, and assisting business clients.
The 512-page phrasebook, organized by topic, includes:
Phonetic transcriptions to help you pronounce each language correctly.
Eight major languages covering 75 percent of all non-English-speaking visitors to the United States.
Culture notes addressing sensitive issues.
The two 90-minute cassettes can be used to improve your conversation and comprehension skills--while you're in the car, exercising, or at home.
