Customer Reviews

Internet and Computer Based Faxing, Second Edition: The Complete Guide to Understanding and Building IP and G3 Fax Applications

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This book was a tremendous help! Several weeks ago, I was tasked with researching replacement products for our existing desktop faxing package. Being new to the Telephony/faxing field, I was somewhat unfamiliar with the "faxtalk"...ie faxing terminology, the telephony relationship, protocol, etc. After reading this book, I now have a much better understanding of how faxing actually works.....from dialing to routing. The book also has an overview of each major faxserver product. (This was very helpful, since I was tasked to research several the vendors!)

This is by no means a sole technical reference source, but if you are looking for an all-purpose faxing book that explains faxing/faxserver concepts and how faxing works in the enterprise, this is a good one.

I bought this book thinking it would cover some of the technical issues of Group 3 fax and IP-based fax (e.g. T.37/T.38). Instead what I got was a collection of product reviews on various obscure fax service providers. It's almost as if the author just copied magazine reviews (or worse yet, press releases) on various fax-related companies. The level of technical content in this book is virtually nil.

This book would be more accurately titled "Buyers Guide to New Fax Services". It might be useful for the business owner or marketing person, but is pretty much worthless as a technical book. Given the real shortage of technical books on fax (other than McConnel and some of Douskalis), this is a real shame.