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John's latest book is Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. Learn more at www.effectiveapology.com
John is an author, consultant, and speaker who acts as if every word is a moral choice. His work centers on identifying and describing best practices in leadership and promoting the highest standards of personal accountability, humility, and transparency. This book, which describes the benefits that leaders accrue when they embrace apology rather than shy from it, is squarely in that tradition. His personal credo is that different is not always better, but better is always different.
He is the author of over 10 books, including Charles Schwab: How One Company Beat Wall Street and Reinvented the Brokerage Industry , 50 High-Impact Speeches & Remarks: Proven Words You Can Adapt for Any Business Occasion, and the NY Times bestseller Net Ready: Strategies for Success in the E-conomy (with Amir Hartman and John Sifonis). His career books include The Manager's Book of Questions: 751 Great Questions for Hiring the Best Person, How to Ace the Brainteaser Job Interview, and 201 Best Questions to Ask On Your Interview. As a corporate ghostwriter, John has distinguished himself as a writing partner to a number of Fortune 1000 executives who credit him for his willingness to embrace the hectic and unpredictable schedules of busy executives.
John began his writing career in Washington DC at a high-tech advertising and public relations agency. For the past 30 years he has been the principal of Kador Communications, providing editorial assistance to dozens of corporate and media clients. John's insights have been featured in more than one hundred magazines and newspapers, including The Chicago Tribune, Computerworld, Working Women, and Business to Business. John has columns in Chief Executive, Registered Rep, and Human Resources Executive.
John holds a master's degree in public relations from The American University and an undergraduate degree from Duke University. John was born in Budapest, Hungary. He came to the U.S. when he was six and settled with his family in New York City. John currently lives in Winfield, Pennsylvania, with his wife, Anna Beth Payne, a psychologist at a university counseling center. He has two children, Dan, a software engineer in San Francisco, and Rachel, an undergraduate at the University of Massachusetts-Amherst. When he isn't working, he likes to fence, a sport which he has practiced since high school.
To inquire about having John speak about apology at your event or if you have questions about any of his writing services, email him. John welcomes your questions and suggestions about effective apology at www.effectiveapology.com.
