This book presents everything trainers need to design and deliver a two-day workshop that covers listening, assertiveness, resolving conflict, and conversations for co-ordinating action. The trainer will learn about the most current trends in interpersonal-communication training, including: task-by-task processes for training; proven methods such as accelerated learning and action learning; a "performance" orientation; and a focus on communication skills for collaboration and organizational learning. The materials are flexible - presented in four modules, each containing enough material for a half-day workshop, including adaptable lecture notes, objectives, agenda, handouts, overhead masters, discussion questions, exercises and FAQs.
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Editorial Reviews
About the Author
Joshua D. Guilar (Boston, MA) is a professor of communication at Suffolk University.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars
The Interpersonal Communication Skills Workshop,
By Nan Vollette (Hampton, VA United States) - See all my reviews
This review is from: The Interpersonal Communication Skills Workshop: A Trainer's Guide (The Trainer's Workshop(TM) Series) (Paperback)
This book is an excellent source for setting up communication workshops. The easy to read and follow format includes activites that hit home for the participants and will prove to enhance your training sessions. Giular has designed a manual and workbook for effective communication enrichment and excellent team building. He covers conflict management and lets the trainer use the material offered with a hands-on approach. I highly recommend this book.
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Inside This Book
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First Sentence:
Imagine. You enter a corporate training room in the early morning. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
integrative conflict management, powerful listening, workbook activity, inferential thinking, internal commitment, conflict styles Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, San Francisco, Module Agenda, Communication Workshop, Needham Heights, The Fifth Discipline, The Interpersonal Communication Book, The Lost Art of Listening, Bridges Not Walls, Carl Rogers, Page-a-Minute Memory Book, The Aladdin Factor, Warner Books, Assertiveness Quotes, Currency Doubleday, Ecology of Mind, Elements of the Interhuman, Maurice Friedman, Organizational Dynamics, Prentice Hall, Side of the Head, Smart Training, Taking Flight, The Change Masters, The Knowledge of Man New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Imagine. You enter a corporate training room in the early morning. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
integrative conflict management, powerful listening, workbook activity, inferential thinking, internal commitment, conflict styles Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, San Francisco, Module Agenda, Communication Workshop, Needham Heights, The Fifth Discipline, The Interpersonal Communication Book, The Lost Art of Listening, Bridges Not Walls, Carl Rogers, Page-a-Minute Memory Book, The Aladdin Factor, Warner Books, Assertiveness Quotes, Currency Doubleday, Ecology of Mind, Elements of the Interhuman, Maurice Friedman, Organizational Dynamics, Prentice Hall, Side of the Head, Smart Training, Taking Flight, The Change Masters, The Knowledge of Man New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 71
books:
See all 71 books this book cites
- The Fifth Discipline: The Art & Practice of the Learning Organization by Peter M. Senge on 4 pages
- Interpersonal Communication by Devito on 4 pages
- The Interpersonal Communication Book, 10th Edition by Joseph A. DeVito on 4 pages
- Time and the Art of Living by Robert Grudin English Professor on page 147, page 187, and page 209
- In Search of Excellence: Lessons from America's Best-Run Companies (Collins Business Essentials) by Thomas J. Peters on page 28, page 58, and page 203
See all 71 books this book cites
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