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Product Description Volume 1:,
By Pen Name "whiteaura" (milpitas, ca USA) - See all my reviews
This review is from: Interpersonal Communication Skills Volume 1 Training to Minimize Conflict and Build Collaboration in Today's Team Oriented Workplace (VHS Tape)
* A quick self-assessment: How good are your communication skills right now -- where do they need improvement?
* Specific ways to "break the ice" and fire up a conversation -- even with a perfect stranger. * The value of small talk...and how to use it to come across as warm and genuine. * Avoiding common first-impression blunders. * Simple clues that help you remember other people's names. * How to recognize and eliminate unintentional sexist or otherwise offensive language that may paint the wrong picture about you. * Body language that "draws people in" * Techniques for making more contacts at meetings, conventions and professional functions (you'll use them every chance you get!) * How to enter and exit an ongoing conversation easily and gracefully.
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