Interpersonal Conflict [Paperback]

William Wilmot (Author), Joyce Hocker (Author)

Book Description

Publication Date: October 27, 2005 | ISBN-10: 0073135542 | ISBN-13: 978-0073135540 | Edition: 7

Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace. Its combination of up-to-date research and examples gives students a theoretical as well as a practical foundation in conflict management.

Editorial Reviews

About the Author

Wm. Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Product Details

• Paperback: 384 pages
• Publisher: McGraw-Hill Humanities/Social Sciences/Languages; 7 edition (October 27, 2005)
• Language: English
• ISBN-10: 0073135542
• ISBN-13: 978-0073135540
• Product Dimensions: 8.9 x 6.9 x 0.7 inches
• Shipping Weight: 1.2 pounds
• Average Customer Review: 4.1 out of 5 stars  See all reviews (23 customer reviews)
• Amazon Best Sellers Rank: #205,674 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

19 of 21 people found the following review helpful:

4.0 out of 5 stars Foundational book for conflict resolution, May 28, 1998

By 

[e-mail] (Dallas, Oregon, USA) - See all my reviews

This review is from: Interpersonal Conflict (Paperback)

Easy reading, with good examples of the various types and styles of conflict management, metaphors and escalation. Upon hearing the fate of Phil Hartman, I immediately thought of this book, and how its examples may have definately helped, as it has helped me to clarify issues in my marriage. However, the book failed to incorporate enough visual demonstrations of its "hands-on" ideas such as flowcharts or other types of process charts, thus probably causing the "visual-learner" type of audience to not be able to keep track of the "how-to" process. The book was used for a Public Conflict Resolution Ph.D course, however I would recommend it for any type of college course relating to conflict management.

15 of 19 people found the following review helpful:

5.0 out of 5 stars Use This Instead of the 7th Edition!!, June 20, 2006

By 

Louisa May - See all my reviews

This review is from: Interpersonal Conflict (Paperback)

If you are taking a class that calls for the 7th Edition, you can use the 6th edition of this book. Not much changed except that a few chapters were switched around. I used the 6th Edition in a class that used the 7th Edition and got an A. : ) I'm sure everyone can think of a lot better ways to spend $90+!
Good luck!

1 of 1 people found the following review helpful:

2.0 out of 5 stars A Mess, October 28, 2011

By 

Kerry Torres (Williamsburg, MA) - See all my reviews

This review is from: Interpersonal Conflict (Paperback)

This book is very poorly written. Somewhere below the run-on sentences and indecision about use of italics or boldface, there just might be some valuable information but you'll have to dig to find it. I suspect this book has been revised too many times and old information is getting mixed in with the new. I am disappointed that my teacher chose this book because I had been looking forward to the course. Now I'm just plodding through it with my eye on the finish line.