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Interpreting the CMMI (R): A Process Improvement Approach [Hardcover]

Margaret Kulpa (Author), Kent A. Johnson (Author)
4.4 out of 5 stars  See all reviews (7 customer reviews)


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Book Description

April 29, 2003 0849316545 978-0849316548 Har/Cdr
Written by experienced process improvement professionals who have developed and implemented systems in organizations around the world, Interpreting the CMMI®: A Process Improvement Approach provides you with specific techniques for performing process improvement using the CMMI® and the family of CMM models. Kulpa and Johnson describe the fundamental concepts of the CMMI® model - goals, practices, architecture, and definitions - in everyday language, give real-world examples, and provide a structured approach for implementing the concepts of the CMMI® into any organization. They walk you through the myriad charts and graphs involved in statistical process control and offer recommendations for which tools to use.

The book covers roles and responsibilities, people issues, how to generate meaningful documentation, how to overcome resistance to change, and how to track the success of your efforts. It provides examples of plans, policies, processes, procedures, and team charters. The appendices include matrices summarizing the different assessment techniques that have now been approved by the SEI for use, "pros and cons" associated with this model, some of the myths that have arisen from the marketing of the CMMI® effort, and forms and templates. The book comes with a CD-ROM that contains forms and templates that can be downloaded and customized.

The authors distill the knowledge gained in their combined 60 years of experience in project management, software engineering, systems engineering, metrics, quality assurance, configuration management, training, documentation, process improvement, and team building. Whether you are new to process improvement or an experienced professional, Interpreting the CMMI®: A Process Improvement Approach saves you time wasted on false starts, false promises by marketers, and failed deadlines.

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Product Details

  • Hardcover: 414 pages
  • Publisher: Auerbach Publications; Har/Cdr edition (April 29, 2003)
  • Language: English
  • ISBN-10: 0849316545
  • ISBN-13: 978-0849316548
  • Product Dimensions: 9.4 x 6.4 x 1.1 inches
  • Shipping Weight: 1.7 pounds
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Best Sellers Rank: #505,781 in Books (See Top 100 in Books)

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Customer Reviews

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27 of 30 people found the following review helpful:
5.0 out of 5 stars Not just a re-hash of the CMMI, May 21, 2003
By 
Dave (Philadelphia, PA) - See all my reviews
This review is from: Interpreting the CMMI (R): A Process Improvement Approach (Hardcover)
I am a university professor and am often asked to review books dealing with technical subjects. I enjoyed reading this book because the authors present their points cogently and offer step-by-step approaches toward resolving business issues. I also found the statistical process control, metrics, and higher maturity chapters to be interesting and entertaining. The authors take the reader through several different techniques that can be found in organizations, summarize each, and then demonstrate which methods they find to be the most often used, and most easily understood. While I am not a process improvement specialist, I feel that anyone who is assigned these duties could benefit from this book. This is not just another re-hash of the CMMI.
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18 of 19 people found the following review helpful:
5.0 out of 5 stars Complete, consistent with SEI & realistic, March 21, 2004
This review is from: Interpreting the CMMI (R): A Process Improvement Approach (Hardcover)
If you want to truly understand the CMMI, its benefits, and a frank discussion of the challenges you'll encounter when implementing it, this book is worth its weight in gold.

First, it distills all of the information you can freely download from SEI (see ASIN B0000Y4PCA) into a more manageable volume that is sequenced for understanding both the CMMI and how to implement it. While the SEI documentation is complete and comprehensive, it is also information overload.

Second, this book does not conflict with SEI's documentation. In addition to being consistent with it, it also provides assessment and implementation techniques that SEI developed and recommends, such as the Standard CMMI Appraisal Method for Process Improvement (SCAMPI).

Third, this book comes with a CD ROM with checklists and templates that will greatly aid in implementation.

The book is structured into three parts - (1) an introduction, which is fairly generic, (2) a detailed description of CMMI process areas for levels 2-5, and (3) an implementation approach that is complete and realistic. I like the fact that the challenges of implementing CMMI are covered, as well as a sensible discussion of whether the CMMI is right for your organization. This is a nice contrast with books that proclaim the CMMI to be absolutely necessary without regard to business and organizational realities.

Material in the 17 appendices add further value to this book. In addition to the checklists and templates, this collected information also discusses metrics and related topics that did not merit a chapter in the body of the book. If you are implementing the CMMI you'll find this book to be a perfect resource in the discovery and elaboration phases of the project, and an excellent guide during the implementation.

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13 of 13 people found the following review helpful:
5.0 out of 5 stars Good for both the novice and experienced, May 22, 2003
By A Customer
This review is from: Interpreting the CMMI (R): A Process Improvement Approach (Hardcover)
My organization has been involved in process improvement for several years. I found this book to be very interesting, as we have experienced many of the missteps mentioned. I found this book to be very helpful in mapping out strategies for establishing and tracking your organization's process improvement approach. I also appreciated the examples of process, procedures, policies, and plans; as well as the difference between them and the reasons why they are needed, as my organization had struggled with these documentation issues. The later chapters dealing with statistical control and higher maturity provided me with a clear understanding of these concepts and how to institute them in my organization. I would recommend this book to anyone in process improvement. It works not only for the novice, but also the experienced process improvement specialist.
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Inside This Book (learn more)
First Sentence:
CMMI is an acronym (it is not a four-letter word); it stands for Capability Maturity Model Integration. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
organizational process assets, process improvement proposals, process asset library, supplier work products, training tactical plan, process performance baselines, selected work products, integrated team structure, measurement repository, project planning parameters, process improvement view, objectively evaluate adherence, detailed alternative solutions, selected subprocesses, integrated teaming, inconsistencies between those requirements, lead appraiser, doing process improvement, train project members, typical work products, interfacing teams, process performance models, staged representation, process performance objectives, tailoring criteria
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Technical Solution, Requirements Development, Supplier Agreement Management, Directing Implementation, Integrated Project Management, Engineering Process Group, Capability Maturity Model, Quantitative Project Management, Integrated Supplier Management, Organizational Process Definition, Organizational Process Focus, Verifying Implementation, Six Sigma, Software Engineering Institute, Process Action Teams, Steering Committee, Detail Step, Requirements Specification, Operations Plan, Organizational Process Performance, United States, Configuration Control Board, Individuals Chart, Watts Humphrey
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