Customer Reviews

SAP CRM Interview Questions, Answers, and Explanations: SAP Customer Relationship Management Certification Review

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The only use I can see of this book is:
1. an IT manager who knows NOTHING about SAP who wants to interview an employee.
2. an employee that wants to take an interview and is afraid that the IT Manager has read this senseless book

This is not a book of interview questions. It is a random collection of very specific questions taken word for word from the internet with unhelpful answers which direct you to a list of training courses, transaction SPRO or similar. If you have a copy try a few of the questions on Google.

[...]

These interview books are a big rip-off. First the book is pocket-size.
So, it contains very little information. Secondly, the book is over priced.
You will get little or no use from them.

The book is very specific to questions and answers - does not provide any overview of CRM or context under which the answers make sense. I expected it to be a better guide of my CRM understanding going by the high price of the book. Unless you are already an expert and want to brush up your CRM before an interview , this book may not be helpful - also overpriced.

First, and frankly the most important thing to understand about interview questions books is that they help you save time. These books help you understand what deserves your attention and further reading, and what does not. These books help you understand what you need to learn, and what you can safely ignore. As an SAP consultant you can spend several hours each week, if not every day, learning about SAP. It is a major part of being an SAP person (especially a good one), and anything that you can do to reduce the amount of time you spend simply learning is very valuable to you. When you're spending time reading and not billing at a client, it can cost you about $100 each hour. That's expensive reading time! And so why would you even think twice about the cost of a $50 book if you think it will help you learn something valuable that you can apply at your job.

Second, the SAP market is evolving. It is evolving in ways that demand SAP people understand more about the product we are working with - It's not uncommon to see requests for an "MM and SD" functional consultant these days. Also, in my consulting practice, I am focusing on SRM - but each day I am called upon to talk about MM, PP, PS, and other areas in SAP. I think that clients are less and less willing to hear, "Well that's a FICO issue - or that's an MM issue."

Finally, I use these books myself. Each time I'm asked a question that stumps me, and this happens all of the time (despite what my clients may think), I turn to my own books as a reference. A couple of weeks ago someone asked me a question about a work order in PM. As an SRM consultant, I had little exposure to work orders. So I grabbed my PM Interview Questions book, looked up work orders in the index, and the EXACT question someone asked me was answered in the PM book. So the SAP Interview Questions, Answers, and Explanations series of books help save SAP people time because they show you what is important to learn, and I believe they help greatly in cross training - and so that's what these books are all about. They will save you time, and give you more knowledge about the SAP product. And the only group of people that don't want that to happen are consultants who want to keep their skills a secret!

No, this book is not the "CRM bible" it is not the comprehensive guide to SAP CRM. This is the guide to getting you a job in SAP CRM.

Why this book is unique:


SAPCOOKOOK readers have a need for information they can use
right now. And our series of SAP interview questions books is an
answer to that need for instant information. Our books are written by
SAP practitioners and expert authors who have varied and vast experiences
in the world of information technology.

Rather than focusing on comprehensive, textbook-sized or voluminous
reference guides, SAPCOOKBOOK includes only the information that
can be used immediately by the reader in their job search or SAP career.

In this regard, the books are much shorter, and this is the overwhelming
preference of our readers. Rather than providing more information,
our books focus on providing the right information.
SAPCOOKBOOK Interview Question books can also be thought of as "cook
books" in the traditional sense in that they provide the reader
information in a very concise and useable manner, not unlike a recipe. In
this way we hope we serve our readers by saving them time - by helping or
readers understand what is important, and what they can safely ignore.


For instance, you might find our books particularly useful for gaining
knowledge and understanding of a completely unfamiliar area of SAP. By
skimming the table of contents and index, you may quickly understand the
most important aspects of a particular area, and also have access to the
accumulated knowledge of our expert authors. It is the unique "Question
and Answer" nature of the books that make them so valuable.


It can be said that, "If you can't find the right answers, maybe you're
not asking the right questions..." Our books not only help the reader
understand the answers, by providing explanations where applicable but
also provide the right questions. Our books also include transaction code
listing and table references which set them apart - and keep them close
at hand at work rather than collecting dust on the shelf.




Finally, SAPCOOKBOOK books are published with several goals in mind which
we believe set them apart from other sources of information. Our mission
is to provide the reader with timely, useful information that will
increase their technical literacy, increase the awareness of careers in
information technology, and challenge our readers to question the status
quo. All of our authors are SAP professionals - and we know that our
books offer a great deal of value to our readers - we hope you find them
as useful as we do!