Customer Reviews

Interviewing in Action in a Multicultural World (with DVD)

5 star:		(6)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

Interviewing in Action in a Multicultural World (with DVD)

I can honestly say I never thought I would be excited to read a textbook, but Interviewing in Action is an amazing text. Although I have had over ten years of experience in the human services field, I had gaps in my skill set that I wasn't aware of. Murphy and Dillon's book present's all aspects of interviewing in an accessible and easy to follow manner.

Moreover, Interviewing in Action includes and amazing supplemental video (improved from the previous VHS version, it includes a DVD with updated content so it's easier for students to watch it directly on their computer. Interviewing in action provides individuals with the opportunity to observe seasoned interviewers at work. You learn not only from their success, but from their mistakes as well. The video presents and open and realistic view of client/clinician experience.

I also like how the book talks about self-care, ethical issues, and provides a small resource guide to help you start relevant discussions that build off the class exercises included in the book.

In my current work as a mediator for a county facility, my coworkers and co-mediators frequently comment on the skill with which I interview my clients. Naturally, I owe partial credit to my instructor; however, Interviewing in Action provided me with the client focused perspective needed to be successful.

This book will benefit anyone in the Human Service disciplines, including Human Resources, Psychology, Social Work, and, naturally, Human Services. I highly recommend this book and commend Bianca Cody Murphy and Carolyn Dillon for taking care to revise it only when there is something important to add, instead of revising it simply for additional profit.

I highly recommend this book.

I agree with everything the first reviewer said except, after 30 years of training interns and doing therapy, I don't think this is just for beginners. Anyone who does a lot of interviewing, and wants to establish and maintain a warm, respectful, thoughtful alliance, could pick up some great pointers here. The writing is clear, accessible and flows beautifully without a trace of textbookese. The sidebars, sample phrases, and self-exploration questions at the end of each chapter are spot on. After reading it, I found myself tweaking my collection of interview comments and questions. The book is very thorough and covers every aspect of interviewing from start to finish and all the issues and pitfalls in between. The accompanying video is very rich and a perfect accompaniment.
Many texts relegate multicultural issues to a short chapter if it's covered at all. Here it embedded throughout which not only makes each section more useful, it also shows (through some facinating examples) how multicultural awareness can prevent empathic failures and promote deeper understanding. There is also a very good section on dealing with crisis and with suicide in particular.
This is an outstanding book. Every sentence is there because it needs to be, no fat, no padding, just very useful information on a core skill set needed by anyone doing clinical or any other kind of interviewing. If you can't get a working alliance with someone, the ballgame is over. This book tells you how, and does it so the reader stays engaged the whole way. I couldn't recommend it more highly.

It was brand new;therefore in great condition. Delivery was pretty quick and no problems

I bought this book for graduate school and saved loads compared to the on-campus book store.

I did not receive the DVD that is suppose to come along with the book. I wrote recently to them when my professor told the class that they should have gotten the DVD with the book and no response so far. I think it should have stated when I bought the book that where was no DVD. I am going to fall behind in the class if I don't get the DVD soon!

Great service. The item arrived quickly and in excellent condition. I ordered it brand-new and it was. No problem from the service-provider.

Great book in great condition! Fast shipping and product came exactly as described! Would buy from this user again anytime!

I got this book for a class I was taking. A couple days after recieving it I wrote the textbook company to ask for a refund bcause it was the wrong book. It's now more than a month later and still no reply from the company. So now I'm stuck with this freakin' book that I don't need and I'll never use. Imn not satisfied with the company or this situaton!