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Product Description
From the Manufacturer
Product Description
Customer Reviews
My one complaint, however, is that I agree with the reviewer who said it is not as durable as the product description claims. We had ours inside for less than a month before it had a hole in the upper ring. Within another month, 6 of the 7 chambers had holes, only two of which I could find (and even after repairing them with the included repair kit, they still deflated). I have gone over every centimeter of this toy looking for the leaks, and I'm coming up with nothing. It's probably a good idea to have an electric air pump on hand to do rapid refills as needed.
My kids have loved this toy so much that we will likely get a new Jumpolene soon, despite the trouble we've had with this one.
Let's start with "1.75-foot safety retainer wall has drain holes to prevent water from accumulating when used outside"
OK, firstly, one of the three retaining wall rings burst after two days, so my retaining wall is now 1.155ft, and my son keeps falling out.
Secondly, mine has no drain holes. I checked the bottom of the jumpolene before I let the kids use it, because it was obvious that any rainfall would get trapped unless the drain holes were oriented at the lowest point. No holes. Whatever. The weather forecast was good so it went outside.
The next morning it had about 2 inches of rainwater in it. I tried to tip it up, and it was about the weight of a Buick. Close inspection revealed that there are two small airflow holes between the curved bounce cushion and the spiral support chamber underneath that. These presumably allow air to flow between the cushions. They also allow water in, and there is now about 400 pounds of water trapped INSIDE my jumpolene.
We managed to manouver it into a position where the water could begin to drain back into the main ring so we could bail it out with a bucket. Obviously if there really were drain holes this wouldn't be necessary. Does mine have a manufacturing flaw, or is this a bad product description?
I spoke with an Intex customer service rep who didn't actually know what the product was - I could hear her leafing through paperwork and telling me they didn't sell trampolines. She went on hold to talk with a supervisor who suggested leaving it in the sun to evaporate the water. Nice answer! The supervisor promised to call me back in a few minutes..... yeah right.
In summary, this is a great idea for a toy, but lousy execution. Maybe I have a bad one, but less than a week after purchase I'm ready to slice it up and toss it in the trash.
