Most helpful critical review
20 of 24 people found the following review helpful
works good - for ONE season - then breaks. (6th replacement!)
on June 13, 2012
I wrote this review on the same filter elsewhere here on Amazon - so i'm copying it here too...
This will be my 6th summer with the intex pool & saltwater system... & after getting my pool all set up for the start of summer this weekend I realized this will also be my 6th replacement filter/pump, as this one is broken AGAIN!
Every single time I pull the filter out from storage to set up the pool in the beginning of summer the filter pump does not work and I have to get a replacement. I have been told by customer service that they only warranty a "paid" pump not a "replacement" - so that means of the 7 I have had (including the initial one that came with the pool) I paid for 4 and had 3 replacements. Talk about irritating!
Each time it has broken has been for a different issue too, so I can't say it is 1 particular problem with the pump. 1 time the buttons just stopped working so you could not change any settings (mid season the first year). 1 time it just would not turn on at all. Another time it wouldn't take any water in or out. 1 time the filter worked but the saltwater chlorinator part would not. Now this time it's the service light comes on within a minute and it shuts off. All troubleshooting has been tried each time too and nothing has ever fixed the issues. I have also stored it inside, temperature controlled, weather proof etc.. and it still doesn't survive downtime between summers.
On the plus side -- when the pump is working- it works great. No issues keeping the water clean and the levels correct.
So it's a good pump --- it just seems to be 1 season use only, which is very frustrating.