Customer Reviews

Intex 56635E 1,500-Gallon Filter Pump

5 star:		(41)
4 star:		(19)
3 star:		(7)
2 star:		(7)
1 star:		(20)

 

 

this pump came with my Intex inflatable ring pool (18x48) I bought in 2007. The pump action is plenty strong for taking care of business with a pool this size. However, the impeller design leaves much to be desired. The impeller is attached to a plastic covered magnet which spins to create the pump action. After a year (about 4 months of use where I live) the plastic cover over the magnet broke and the magnet is beginning to rust out. It still works at an impaired level, and it makes a lot of noise. I bought this on June 23, 2007. I called Intex on July 7 2008 - 2 weeks out of warranty, and the Intex rep said "there is nothing we can do for you." I asked about a replacement impeller, he said they dont sell just the impeller (which is rediculous, as they break all the time). I asked if they could cover me under the warranty as it's only been a couple weeks outside of the year. He said "we can't do that." So now I'm stuck having to shell out for a new pump once the rest of the plastic dislodges from the impeller. Save your money. Intex pools are great, but buy a different brand name pump to service the pool if you can. These pumps are not built to last. As for Intex customer support, their policy is 1 year and I can't argue with them, though not working with a customer when their product is only 2 weeks out of warranty is pretty pathetic.

This pump is great!! I used it in a 12'x30" Easy Set pool and it kept my pool crystal clear this summer. It comes with the hoses. I also bought the hose adapters to adapt my skimmer and return valve and they fit perfectly. Definitely an improvement from the standard pump they give you with the pool. That pump broke within two weeks of use and never really had any suction. If you are looking to upgrade your filter I would recommend you buy this one.

I bought the 18' pool Mar 07. I am on my third pump (under warranty) as the impellers kept breaking the blades (likely because of the poor filter design). No way to just replace the impeller so now my THIRD pump impeller blades went. On some sites you can see that for 2008 they have a new impeller design (probably cost too much replacing warranty broken impellers). I am upgrading to 2500 or 4000 gph pump. Still researching but want to HIGHLY discourage buying any of the 635 pumps, definitely if they are not the "new" impeller design for 2008 and even then Im not going to buy one!

I read many reviews on these intex pumps, and the problem that seems to plague them is a cheaply made plastic impeller that moves (pumps) the water. So listen up folks... if you buy a replacement pump, or even buy a pool set for the first time, BEFORE you even use the pump for the first time, take it apart until you can remove the impeller. This is pretty simple requiring only about 4 or 5 screws be removed... just make sure you pay attention to how it comes apart (especially the washers around the impeller). Then go down to walmart, home depot, lowes, or any auto parts store and buy some EPOXY. This should be two different liquids (or gels) that come in two different tubes that you must mix together. This stuff is SUPER STRONG, and most are rated for 2,500 to 3,500 lbs per square inch of strength... like steel almost. So what your going to do is get a small paint brush, and "paint" the impeller with epoxy, making a SUPER STRONG coat over the cheap plastic. Just make sure you don't get any on the inside of the hole in the center of the impeller where it slides onto the metal rod. Allow it 24 hours to dry (depending on what type of epoxy you use), and then reassemble the pump. I guarantee this will save you money and headaches in the long run. Also if any other plastic parts break on the pump, you can use this epoxy to fix/repair/strengthen them as well.

I bought the pool in 2007 and the original pump impeller blades sheared off just out of warranty. I ordered a new Intex Model 635 3 weeks ago and the blades on the impeller have sheared off completely!! I'm very frustrated with this pool and filter system. Seriously wondering why I've invited this headache into my life. Very poor design, very poor performance. I'm hoping the replacement will have a better impeller design but I highly doubt it. Lost all faith in this company.Krystal Klear Wet Set 1500 Gallon Intex Pool Filter Pump

A few years back Intex sold the model #633 or the 2500gph filter pump with their 18 and 24' round easy set pools. The price was about $300 on clearance (end of season). Then in 2006 Intex lowered price of their pools but put the smaller pump in the box that takes a size A filter. The A filter pump is useless to clean the bottom of the pool or work the fountain that is really great-that also used to come with the 18' easy set pool. I do not throw these filters in the trash as often as they recommend. I spray out with the garden hose about every other day if we are using a lot and keep a spare to put in while I'm cleaning out other one. I buy one new filter each summer and throw the oldest one in the trash. I soak the filter in a soapy 5 gallon bucket if it is really bad or full of suntan oil. A nerf spongy ball floating in your skimmer will catch that extra skin oil or sun tan oil too and make your pool much cleaner! Hope this makes your pool more enjoyable. Great pool if you upgrade the pump!!

I bought the same pump 4 years ago and kept it running each summer, all summer, 24 hours a day. This upgraded (same model) has a timer on it so I can save electricity. And it keeps the water crystal clear. Good price, good pump.

I purchased this pump to replace the pump that came with the intex 16' pool. It works great!!!! This is the pump that should have come with the pool in the first place. The only complaint is that it works with the "A" filter, which clogs up fairly quickly.

Let's see, a hidden pump part breaks with no way to fix it. I stupidly bought another one from Amazon. Paid 2 day shipping of almost $30. Note still on Amazon page, "hurry only three left in stock". Well, having them in stock, and paying 2 day shipping, Amazon says I should receive the pump between July 29th to Aug 5th. I ordered the pump June 28th.
I guess Intex, Amazon and I make up the three stooges.

One more happy Intex customer. Not really! Don't buy Intex products! Intex sucks!

I bought the Intex set at Costco last year. We are 5 days past our year of warranty so guess whos out of luck. I could probably take this back to Costco and they would give me my money back but it means taking down a pool that is already up and running (the kids love it). That sounds like alot of extra work.

I just called the warranty support line. I had to call twice to finally get a supervisor to call me back. There is a twist to this story. The supervisor said that the Intex impeller has an industrial strength magnet that is dangerous and that is why they will not sell me a new one.

He said that only factory trained technicians (probably 5 year old kids in some developing country that they are paying 10 cents a day) are capable of putting these impellers into the pump properly. He said that they were dangerous magnets because they could wreck a number of electronic devices and that they were dangerous to the person installing them (what a pile of .....).

After I explained how frusterated I was that they sold me a faulty product in the first place he then added that installing the impeller improperly may cause electric shock to the people in the pool (unlikely story).

So, my final thoughts are that Intex wants you to buy a new pump for $200 Canadian (good for thier pocket books) and doesnt give a rip about how many pumps will end up in the landfill because of shoddy workmanship and thier lack of support to provide parts for thier products.

I think this is probably the first I heard of the safety issue so I thought I would add to the conversation.