Product Features
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About Intex
Helping people have fun for more than 40 years, Intex is the world leader in designing and producing high-quality, innovative products for indoor and outdoor recreation. Every Intex product--which includes such items as above-ground pools, pool accessories, pool toys, airbeds, and boats--undergoes an intensive quality control process before it's released to the public. During the manufacturing process, highly trained Intex employees continuously monitor a wide range of factors, from the quality of the raw materials and the calibration of the machines to the making and assembly of each product. The goal is to produce the best possible product at the best possible price. Intex offices are located in such cities as Long Beach, California; WanChai, Hong Kong; Roosendaal, Netherlands; Beaufort, France; and Praha, Czech Republic.
Product Details
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Most Helpful Customer Reviews
34 of 34 people found the following review helpful:
4.0 out of 5 stars
Boat good, accessories OK,
By
Amazon Verified Purchase(What's this?)
The hand pump included with this package worked well enough, but I definitely recommend an electric or battery-operated pump because the boat's three separate air compartments take forever to fill with a hand pump. The oars included were solid, but the boat's oar locks didn't seem to work exactly right with the oars. Also, the fishing rod holder didn't seem to hold up strong enough to keep the pole from leaning into the water. But the boat is really big and really nice and definitely worth purchasing.
24 of 24 people found the following review helpful:
5.0 out of 5 stars
Excellent lake raft,
By Aaron Wilcoxon (North Idaho) - See all my reviews
This review is from: Intex Sehawk 4 Boat Set (Sports)
I bought two of these rafts and am very impressed after our first summer using them. When I began researching different rafts I was concerned about quality and durability. The first time I inflated this raft I was surprised at how thick the material is and how rigid it becomes when fully inflated. I was expecting something more like a pool toy or something. On the lakes we have in each raft 1 adult and 3 kids and they hold up perfectly. (see picture above)
The raft includes 2 collapsible oars (they screw together), two inflatable seats, a manual air pump (which is useless on a raft this size), a small gear bag, some rope, and two fishing pole holders that mount on opposite ends of the raft. Overall a very nice package. Initially I was debating getting a heavier-duty raft, one called the SeaHawk II which is more expensive and is classified by Intex as a "marine boat". After looking on the Intex website I found the Seahawk 400 is made from 30 gauge material and the SeaHawk II is made from 26 gauge material. In addition the Seahawk 400 has more room and holds more weight. Given those facts and the lower price I decided on the Seahawk 400 set and I am very happy with the decision.
31 of 36 people found the following review helpful:
1.0 out of 5 stars
bad experience,
By Vel (USA) - See all my reviews The boat had a leak at the bottom upon when I got it. Now they want me to ship the entire items bck to them in the original package in original condition(which is impossible to put it back once you open it) at your OWN COST. I have already paid $40 to ship it when I got it. When I send the emails to warrenty services, they are not even replying proptly. CMS world wide services company is a terrible one. They can ship the damaged item, but you will have to take the cost for that. Anyone out there want to do the same and take the risk? See the responce from Amazon when I reported based on their A-Z gurantee: "Hello from Amazon.com. We are actively investigating your Amazon.com A-to-z Guarantee claim for transaction (order number). Please be advised that all shipping and handling charges for returning Marketplace items are borne by the buyer. In order to further assist us with our investigation, we will need the tracking number used to return the item. Please note that we will be unable to take further action until we receive this information. If this information is not received within three business days, your claim may be closed. We look forward to your reply, and thank you for your patience during our investigation. --- Account Specialist A-to-z Guarantee Program Sent: Sep 14, 2009 10:44:42 PM To: buyer-guarantee-request@amazon.com Cc: Subject: Re: A-to-z Guarantee Claim against Amazon.com (Order xxxxx) Hi, I am not retuning this just because I did not like it. Rather I received a defective item hence it needs to be replaced. Since I received a defective item, I would expect the seller to pay the retun charge; hence I fully disagree with your statement below. I would like to dispute this formally and let me know how to proceed. I can't belive that after paying $40 shipping, you would expect me to send it at my cost the defective item I have received.
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