Customer Reviews


14 Reviews
5 star:
 (3)
4 star:
 (2)
3 star:
 (5)
2 star:
 (1)
1 star:
 (3)
 
 
 
 
 
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42 of 42 people found the following review helpful:
5.0 out of 5 stars Great for guest bedroom
I purchased this for one of my extra bedrooms. I wanted something that I could set up and use but deflate and store when I needed my office/exercise room back. This is perfect. Even my older son told me it was very comfortable when he was home for a weekend and had to sleep in that room. I have used it 20+ times since July, 2008 and it has held up to 3 kids under the...
Published on January 12, 2009 by cardinhand

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34 of 36 people found the following review helpful:
1.0 out of 5 stars Defective product, poor customer service
We thought this bed would be great for guests we had coming, but it leaked! The first night, it deflated and wouldn't hold enough air to sleep on it. I contacted the company, but they were less than helpful. I was told if I returned it (instead of replacing it) we would be charged a restocking fee since a bed is a personal item. I countered that it is...
Published on June 29, 2009 by J. Thigpen


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42 of 42 people found the following review helpful:
5.0 out of 5 stars Great for guest bedroom, January 12, 2009
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
I purchased this for one of my extra bedrooms. I wanted something that I could set up and use but deflate and store when I needed my office/exercise room back. This is perfect. Even my older son told me it was very comfortable when he was home for a weekend and had to sleep in that room. I have used it 20+ times since July, 2008 and it has held up to 3 kids under the age of 8, 3 adults and even my cat. I have tried other air mattresses over the years and they have all begun to leak after only a few uses. Highly recommend this perfect "spare" bed.
UPDATE: 12/15/09. Still a wonderful product almost 18 months after purchase. No leaks, no bunching or "bubbles", fully inflates and stays fully inflated even with two adults sleeping on it for 14 days. I love the remote that allows you to adjust the inflation level after you have gotten into bed. Still a big hit in my guest room.
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34 of 36 people found the following review helpful:
1.0 out of 5 stars Defective product, poor customer service, June 29, 2009
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
We thought this bed would be great for guests we had coming, but it leaked! The first night, it deflated and wouldn't hold enough air to sleep on it. I contacted the company, but they were less than helpful. I was told if I returned it (instead of replacing it) we would be charged a restocking fee since a bed is a personal item. I countered that it is irrelevant--given that the bed is defective, it shouldn't be restocked! We'll see whether or not the company does the right thing. Also, we paid shipping to us, and we're having to pay shipping back for the return. Overall I'm not impressed with the product or the seller. I'd advise you to think twice before purchasing.
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16 of 18 people found the following review helpful:
3.0 out of 5 stars Good, but not great, January 17, 2009
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
It's tall and that's a real plus. But as far as I can figure out, it doesn't deflate with the blower/only inflates. The comfort is not impacted as much by the memory foam as I'd expected. Overall, it works; it's just not as lush or convenient as I'd expected for this price.
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11 of 12 people found the following review helpful:
4.0 out of 5 stars Intex Queen airbed review, July 8, 2009
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
I am happy with the comfort of the bed. What I don't like is that it is very heavy (38 lbs), very difficult to deflate and fit into the bag provided, cannot be used outdoors for camping (which was never mentioned in the description), and it is not as big as a queen bed, more like a full size. It is a good extra bed, but it takes up room and is heavy for travel.
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6 of 6 people found the following review helpful:
3.0 out of 5 stars Good, but not great, November 6, 2009
By 
AK (Chicago, Il) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
This was a decent pick to have as a long-term-temporary bed. The memory foam top is not as luxurious as it sounds, and the bed itself is not quite queen-sized. The air does stay in the bed and it is easy and quick to inflate, however, deflating and storing the bed is quite difficult. I can definitely recommend a double-height airbed (much more comfortable than a convertible couch!), however, I'm not sure this particular airbed was completely worth the price. 3.5 stars
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2 of 2 people found the following review helpful:
1.0 out of 5 stars Do not purchase!, August 15, 2011
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
I bought this mattress last August to use for visiting guests. I used it a twice but when I brought it out for a third use, there was a leak or crack around the built-in pump. There was not a hole or a puncture but a clear defect to the product. I called Intex to report the problem but they were less than helpful. In fact, I tried to email them but they have conveniently not enabled the "Submit" button on their website. I would highly recommend going with a different manufacturer and avoid Intex at all costs.
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4 of 5 people found the following review helpful:
4.0 out of 5 stars Nice bed, February 27, 2010
By 
PERON Gilles (San Francisco, CA) - See all my reviews
(REAL NAME)   
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
I have used this bed everyday for more than one month.
It's really nice and I sleep well.
I plan to use it for several months as my main bed. Then I might buy a classical one.
I think it will then become a great bed for my guests !
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1 of 1 people found the following review helpful:
5.0 out of 5 stars AMAZING BED!, December 20, 2011
Amazon Verified Purchase(What's this?)
This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
http://www.amazon.com/gp/product/B001L2Y7J6/ref=cm_cr_rev_prod_title

THIS IS ONE AMAZING AIRBED!!!! WE LOVE IT!!!!!!!! GREAT PRICE FOR SUCH A QUALITY ITEM!!!!!!! HIGHLY RECOMMEND THIS ITEM. WE USE THIS IN OUR GUEST ROOM, AND SLEEP ON IT AS WELL!
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1 of 1 people found the following review helpful:
2.0 out of 5 stars made in 2009 not 2011, October 5, 2011
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This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
great bed untill it started leaking thru thev pump dealing with windy city now so we'll see I 'll let you know what happens with customer service on the box it says made in 2009 and the real 2011 ones say new pump inproves slow leaks so they knew about the problem
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1 of 1 people found the following review helpful:
3.0 out of 5 stars good but not like advertized, April 30, 2011
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This review is from: 2011 Intex Super-Soft Velvetaire® Flocked Queen (Full) Sized Memory Foam Airbed w/ Built-in Remote AC-Pump (Brown)
This bed is definately not queen size.. the queen size sheets come way down over the sides. It is more like double bed size. Sad to say that some air is lost thru the night.
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