Introduction to Hospitality (4th Edition) [Hardcover]

John R. Walker (Author)

Book Description

ISBN-10: 0131191012 | ISBN-13: 978-0131191013 | Publication Date: January 23, 2005 | Edition: 4

Tomorrow's managers are off to a strong start with this best-selling, comprehensive tour through the fascinating and challenging related fields of the hospitality industry. Written in an upbeat style by an author with substantial industry experience,-this full-color edition offers an enlightening overview of the industry's many facets. It covers tourism, lodging, restaurants, managed services, beverages, conventions and meeting, and leisure/recreation; in addition to examining gaming entertainment, marketing and human resources, and leadership and management. For individuals interested in a hospitality industry career.

Editorial Reviews

Review

"I've reviewed them all with my students and this is by far the best Intro book and it just got better." — Ken Crocker, Bowling Green State University

"Students like the "real world" examples and career advice." — Margaret Steiskal, Columbus State Community College

"The many personalities, companies, and facilities featured are excellent examples of what this industry can and does provide for the patrons they serve and for the opportunities and careers that are waiting for graduates." — M.J. Linney, El Paso Community College

"The 'Trends' segment of each chapter is a great look into the future on that particular subject matter..." — Donna Albano, Atlantic Cape Community College

"John's text is not only the best but it comes with the best instructional support materials..." — Jay Schrock, San Francisco State University

--This text refers to an out of print or unavailable edition of this title.

From the Back Cover

Endorsed by educators, students, and industry professionals

This popular and leading text is designed for the introductory course in Hospitality. Written in a lively and engaging style, by a former industry professional, the text involves readers and invites them to share the enthusiasm for hospitality.

The third edition offers a comprehensive tour of the fascinating areas of hospitality—service, tourism, hotels, restaurants, managed services; beverages, gaming entertainment, meetings, conventions and expositions, marketing and human resources, leisure and recreation, and leadership and management.

Key features include:

• An exciting new first chapter introducing students to the world of hospitality
• Career information describing a variety of opportunities within the industry
• Personal and corporate files
• Contributing authors offer their expertise
• Websites and Internet exercises linked to each chapter's material
• More SCANS related critical thinking review questions
• Trends, Issues, and Challenges take us directly into the new millennium
• Extensive supplement package

--This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details

• Hardcover: 704 pages
• Publisher: Prentice Hall; 4 edition (January 23, 2005)
• Language: English
• ISBN-10: 0131191012
• ISBN-13: 978-0131191013
• Product Dimensions: 10 x 8.2 x 1.3 inches
• Shipping Weight: 3.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank: #47,098 in Books (See Top 100 in Books)
  • #78 in Books > Business & Investing > Industries & Professions > Hospitality, Travel & Tourism

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Customer Reviews

Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

5.0 out of 5 stars The "BestEver" Intro Book for a Overview of Hospitality!, December 13, 2001

By 

Dr.John Wolper (Univeristy of Findlay, Findlay, OH.) - See all my reviews

This review is from: Introduction to Hospitality (3rd Edition) (Hardcover)

I have been teaching the college lever intro course for well over 20 years. I have used many text and supplemented same. John's book is succinct, well written and dosen't bore you with trivia. Students thinking about a career in hospitality are interested in finding out all they can in a short period of time what the hospitality industry has to offer. Walker's book, I have used as Department Chair at two colleges, is still the best book on the market. John quickly exposes the unsuspecting student
to a array of opportunities that many of them never thought that they could get to via a career in the hospitality industry. The stero typical notion of HRIM Majors being "Burger Flippers" is quickly dispelled when John's book is used along with supplemental material demonstrating further connections to many facets of the service industry.

I thank John Walker many times over for his diligence in keeping consistent the material with regular updates. Other books are good, but John's is the best. Afer more than 44 times of teaching this class, I will stick with John's text. It is an sperb read for those who are either beginning a career or who may be searching for a place to start. It also ties in nicely with other courses that often capture a readers interest to continue on and seek out more information. It is a great recruitment tool if used well.

2 of 2 people found the following review helpful:

5.0 out of 5 stars If you want to go into the HM industry, September 1, 2002

By 

"merelymichelle" (Daly City, California United States) - See all my reviews

This review is from: Introduction to Hospitality (3rd Edition) (Hardcover)

Read this book! It's awesome. It gives an inside look at certain hotels, resorts, and restaurants. It's easy to follow and understand. So, if you're a HM major, I suggest you pick up a copy of this book today.

1 of 1 people found the following review helpful:

4.0 out of 5 stars Introduction to Hospitality 5th Edition, March 2, 2010

By 

CHAD CROUSE - See all my reviews

Amazon Verified Purchase

This review is from: Introduction to Hospitality (5th Edition) (Hardcover)

This book is very informative and filled with a multitude of information about the hospitality industry. The book contains articles on managers from a variety of different hospitality positions including restaurant, hotel, and tourism which allows those that are serious about entering the hospitality industry to get a glimpse of what actually goes on in that position.