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The purpose of this book is to provide an introduction to the concepts, methodologies, and applications of simulation in business. One of the difficulties in teaching and learning simulation is the choice of a software platform. There exists a wide variety of excellent simulation software packages and languages, most of which require significant start-up on the part of the student (and in many cases, the instructor as well). A course can easily deteriorate into a language course, and students can easily lose sight of the basic concepts and principles. Moreover, most packages are generally oriented toward engineering applications and are not suitable for applications of risk analysis, a subject that is becoming increasingly used in practical business applications. We avoid these problems by using spreadsheets as the principal means to illustrate simulation modeling concepts, computational issues, and analysis of results to provide a foundation for learning more powerful simulation software.
Spreadsheets provide the ideal environment with which to introduce simulation to business students. First, spreadsheets are nearly as common as calculators and provide a way to convey quantitative methodologies in a language that business students can most easily understand. Second, spreadsheets allow one to address the elementary concepts of both risk analysis and systems simulation approaches in a common framework. For these reasons, spreadsheets are used in this book as the foundation for conveying basic principles about simulation models and allowing students considerable hands-on experience with minimal frustration. With such a foundation, the advanced student can more easily learn to use commercial simulation software. However, beyond the basics, we use two commercial packages, Crystal Ball for risk analysis and ProcessModelnew to the second editionfor systems simulation to illustrate more complex and robust applications.
This book is aimed at upper-level undergraduate and beginning graduate students in business administration and related disciplines. Microsoft Excel is used exclusively throughout the book, although most models can easily be translated into other spreadsheet formats. The book is logically divided into four parts. Part 1 consists of three chapters that provide the basic concepts of simulation. Chapter 1 describes the nature of simulation models, provides examples of pure Monte-Carlo (repeated sampling) approaches, and introduces the concept of systems (time/event driven) simulation. The simulation process and benefits and limitations of simulation are also discussed. Chapter 2 describes how to implement simple simulation models on Excel spreadsheets. Methods for generating probabilistic outcomes and performing simple Monte-Carlo simulations are also introduced. The appendix to Chapter 2 presents optional material about random number generation techniques. Chapter 3 focuses on probability and statistics in simulation. It provides a comprehensive review of statistical concepts and methods important in simulation analysis, probability distributions commonly used in simulation, issues related to modeling probabilistic inputs, random variates and their generation, and statistical issues of analyzing the output from Monte-Carlo simulations. We assume that students will have had at least a basic course in business statistics.
Part 2 consists of two chapters that focus exclusively on risk analysis. The Excel add-in, Crystal Ball, is introduced as a practical method for Monte-Carlo simulation. It is used throughout the book, and a time-limited version of the full software is included with the book. Chapter 4 provides a comprehensive overview of Crystal Ball as well as an original application developed by Cinergy Corporation, a major Midwest gas and electric utility. Chapter 5 presents a variety of applications in operations management, finance, and marketing. These examples show the variety of uses of Monte-Carlo simulation as well as the flexibility of Crystal Ball in addressing risk.
Part 3 consists of four chapters that deal with systems simulation. In Chapter 6, we describe the fundamentals of simulating inventory and queueing systems. This chapter includes a review of essential analytical models; simulation model development from a process view, activity-scanning view, and event-driven view; spreadsheet implementation; and continuous simulation modeling. Chapter 7 discusses output analysis and experimentation in systems simulation, including issues of transient behavior, statistical methods for comparing different systems, and experimental design in simulation. Chapter 8 provides an introduction to ProcessModel, an easy-to-use, yet powerful software package for systems simulation. Chapter 9 presents additional applications using ProcessModel in operations scheduling, information systems, and medicine.
Part 4 consists of the concluding chapter of the book. Chapter 10 discusses simulation in forecasting and optimization, using companion products to Crystal BallCB Predictor and OptQuestto illustrate the approaches. The chapter also includes elementary introductions to time series forecasting and optimization modeling.
Several features have been designed into this book to improve pedagogy. First, cell formulas and detailed explanations are presented for most spreadsheet models. Second, each chapter has at least one or more "Simulation in Practice" feature that describes real applications of simulation in various businesses. Finally, each chapter has numerous questions and problems that provide a means of review of important concepts and allow students to work with and extend models in the chapter or apply the concepts to new situations.
We have taken considerable time in revising this edition to provide more in-depth coverage of key topics and to make the book appeal to a broader audience. Specific changes include:
This edition includes an Instructor's Solutions Manual.
We express our appreciation to the reviewers of the first edition manuscript: Vaidyanathan Jayaraman, University of Southern Mississippi; Ralph Badinelli, Virginia Tech; Arnold Bush, U.S. Naval Academy, Postgraduate School; and Linda Friedman, Baruch College, CUNY In addition, we would like to thank the following individuals for many insightful comments and suggestions that have guided us in this revision:
William C. Giauque, Brigham Young University
William V Harper, Otterbein College
Armann Ingolfsson, University of Alberta
Kellie Keeling, Virginia Tech
Scott Malcolm, University of Delaware
Susan Palocsay, James Madison University
and to Professor Xixi Hong of Xiamen University, China, whose careful reading of the first edition revealed several errors and inconsistencies that we have corrected.
A special note of thanks goes to Eric Wainwright, Mike Nagel, and Terry Hardy of Decisioneering, Inc., for their cooperation in providing the student version of Crystal Ball, comments on the manuscript, and permission to use Decisioneering's models and material from user manuals; and also to Mathew Greenfield and Tony Aust of ProcessModel, Inc., for their support in providing the student version of ProcessModel and assistance in developing the manuscript and examples. Last, but certainly not least, we wish to thank our editor, Tom Tucker, the editorial staff at Prentice Hall, and BookMasters, Inc., for their outstanding support and assistance.
James R. Evans, University of Cincinnati
David L. Olson, University of Nebraska
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Most Helpful Customer Reviews
17 of 19 people found the following review helpful:
4.0 out of 5 stars
Risk Analysis made easy,
By Matt (Sydney) - See all my reviews
This review is from: Introduction to Simulation and Risk Analysis (Hardcover)
I bought the book two years ago to get up to speed with risk analysis. I'll now buy it again because I had to leave the last copy with my former employer. The book is very well written, clear and concise with good worked examples so that even a non-mathematically-inclined person and statistics novice will readily grasp the basic concepts and be able to use the enclosed software CD. Very good! My one only gripe is that the demo software included with the book is limited to a "student" level of performance, but I guess if you get heavily into it it'll be worth to pay the extra to get the full version of the Excel add-on which runs the calculations.
7 of 8 people found the following review helpful:
3.0 out of 5 stars
For lack of a better alternative......,
By Brian (MO, USA) - See all my reviews
This review is from: Introduction to Simulation and Risk Analysis (Hardcover)
I used this book for a graduate school class and wasn't impressed. The book is poorly written and the questions at the ends of the chapters have too many errors. Learning to use simulation modeling requires hands-on activities and when those activities are poorly conceived, or simply incorrect, it seriously inhibits the learning process. Personally, I'd rather have typos in the main text of the book than unaswerable questions at the end of chapters. However, the book does provide an introduction to a broad range of areas in which simulation modeling can be used and for lack of a better alternative, I won't give it a lower score. Most of the problems I found with this book could be fixed by using a better editor.
3 of 5 people found the following review helpful:
5.0 out of 5 stars
The better way to learn Risk assessment,
This review is from: Introduction to Simulation and Risk Analysis (Hardcover)
I have this book for sometimes for my research area is simulation. Now I need to seriously study the Risk analysis for the ERP implementation for the real-business and I found this book is quite useful. Comparing to the Risk management book, this book gives you more quantitative analysis using simulation approach. Hence, this book will guide you for more tangible subject rather than intangible subject.I agree with other reviewer for the "student version" of the software, come with this book. It would be great if the authors provide the "bigger" size than student level for better analysis the bigger system :) I wish the authors read my note here :)
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