Customer Reviews

Introduction to Telecom Billing: Usage Events, Call Detail Records, and Bill Cycles

5 star:		(1)
4 star:		(3)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

The Editorial review claims "This chapter .. Provides the fundamentals for billing and customer service systems."

I bought the book expecting to see something more than the widely available "definitions" for subjects such as EMI, CIBER, AMA, IS-124, which I could find on Google. Instead that is what I got, One-paragraph definitions. There is nothing but one paragraph definitions of subjects such as EMR, AMA, or IS-124.

This 36 page book is very introductory in nature! If you want to know about Exchange Message Record (EMR) or Automatic Message Accounting (AMA) formats, it wraps it up in giving 4 lines of introduction for each. Not at all useful for professionals. Beginners should be able to find much more information on the net itself.. free of cost!

This is a good, but not terribly polished, high-level overview of telecom billing processes. If you've spent any time at all with telecom billing systems you'll be familiar with 95% of the information in this document, if not more.

The material is appropriate for anyone who's getting involved with telecom billing for the first time or who has been working on the periphery of the billing systems and would like to know more.

Don't expect a lot of detail - there can't be a lot in a document that contains only 31 pages of content written using large type and a lot of white space.

For example, the entire section on Hardware and Software consists of the following paragraph:
"The hardware usually includes high performance computers that operate proprietary software. Due to the complexity of hardware and software billing systems, continuous training is required in order to ensure quality services to the customers and to provide revenue assurance."

This is a good book for anyone who needs a quick and succint introduction on the billing process in Telecom industry without getting into technical details. It is a easy read. Will save days of research on google.

This is a very good starting guide for somebody not used to billing processeses. Moreover there is not so much books dealing with this discipline. I am lookinf forward the full version if there gonna any...

If you're getting started in billing, this book is an excellent introduction. It describes the key parts of billing systems and explains a lot of acronyms. Thanks to Avi Ofrane for writing such a good book.

If anyone is interested in having good understanding of Telecom Billing for beginners such as myself, then I would defiantly recommend it. Almost anyone can understand it because it doesn't have too many technical details and defines key terms necessary for understanding Telecom billing process.