This comprehensive, in-depth introduction to both the "big picture" and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total quality practical and useful in a real-world setting.
FREE Two-Day Shipping for Students. Learn more |
Book Description
Product Details
Would you like to update product info or give feedback on images?
|
More About the Author
David L. Goetsch is one of the most widely-published college professors and corporate trainers in the United States. His books all fall into three broad categories: professional development, organizational development, and economic development. Specifically his books deal with such topics as quality, global competitiveness, management, leadership, supervision, and occupational safety. Dr. Goetsch is vice-president of Northwest Florida State College where he is also a full professor. He is also President and CEO of David L. Goetsch & Associates (a corporate training and consulting firm).
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
1 of 3 people found the following review helpful:
4.0 out of 5 stars
Practical Guidebook for serious TQM implementor,
By A Customer
This review is from: Introduction to Total Quality: Quality Management for Production, Processing, and Services (Hardcover)
The second edition of this book is very readable. It includes a chapter on Internal Politics which is hardly mentioned in other books and yet embeded in every organizations. Thank you David and Stanley
Share your thoughts with other customers: Create your own review
|
|
Tag this product(What's this?)Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items. |
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
So You'd Like to...
Look for Similar Items by Category
- Books > Business & Investing > Management & Leadership > Leadership
- Books > Business & Investing > Management & Leadership > Total Quality Management
- Books > New & Used Textbooks > Business & Finance
- Books > New & Used Textbooks > Engineering > Mechanical Engineering
- Books > Professional & Technical > Engineering
