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Product Description
Amazon.com Product Description
Quicken Home & Business Personal Finance Software
Categorizes your personal and home business expenses so you know where your money is going
Shows your profit and loss at a glance so you know how your home-based business is doing at any time
Create professional looking invoices and estimates
Creates Schedule C reports to save you time on taxes
Maximize your tax deductions: Home & Business points out potential tax-deductible business expenses
Fully Redesigned! Better budgetingNow, it's easier than ever to set savings goals with our redesigned budgeting tool. Keep track of different budget categories and know how much you have left to spend each month.
Fully Redesigned! Reduce your debt
Create a customized plan to reduce, or eliminate, your debt. We make it easy to stick to your plan with our new, easy-to-use, interactive tools.
Upgraded! Free customer service
We're here when you need us with free customer service and extended hours. No more waiting for call backs!
New! Customize your view
Our new large font mode makes it easier to see where you stand - without straining your eyes.
Screenshot: See attached "large vs small fonts What's New.png" file
Improved! Track your equity
We've updated our property and debt dashboard to give you a truer picture of the equity you've earned.
Online features require Internet access and are subject to change. Services vary among participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees. More than 12,000 participating financial institutions as of 08/01/11.
Product Description
Quicken Home & Business software helps you organize and manage your personal and home-based business finances, all in one place
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
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Customer Reviews
Most Helpful Customer Reviews
228 of 232 people found the following review helpful
Access Method:Box|Platform for Display:PC
Some background about me :
I have been a Quicken user for over 15 years. I am a computer tech and fix hardware and software issues for a living. I own the business. Therefore I know about computers and I know about running a good business.
My Impressions about Quicken :
I have just upgraded (or rather purchased a full version as Intuit doesn't ever offer "Upgrade" pricing...they make you pay the full price. Thank God for Amazon!) from Quicken Home and Business 2011. I normally would have waited for the mandatory 3-year "forced" upgrade Intuit always imposes like clockwork, but my 2011 version has stopped working in that the "One-Step-Update" function has stopped downloading transactions from my bank for my checking accounts. This has been the case for about 6 months. I've tried multiple times to get the issue resolved through my own skills, through my bank and through Intuit tech support. The upgrade to 2012 failed to resolve the issue. Manual exports from my bank still import but the auto-downloads are still broken. I've tried every trick in the book. I've verified my data files are A-OK and not corrupted. I've uninstalled and reinstalled and a ton of other things and can verify the problem is not my computer or files. It is either the software coding or Intuit's servers. I have been in detailed lengthy conversations with the knowledgeable techs at the bank and am confident the problem is not at the banking institution.
Unfortunately, their tech support is a joke. They either are unresponsive, push blame elsewhere or accept the blame and say they are aware of the problem and working on the issue but it never gets fixed. You get a different story every time you call depending on who is answering the phone. These are untrained "techs" reading a poorly written flow-chart script on a computer screen somewhere overseas and they do not know a thing about computers or their software it seems.
I would give a more in-depth review of the software but many others have already decried its other bugs and for now the main convenience of this program for me...the "One-Step-Update" is still broken (not for all institutions mind you..just some) so please be advised that if you are considering updating to fix this issue please save your money. Perhaps they will fix this in the future and, if so, I will update this review and provide more detail. I would hold off on purchase until the bugs are ironed out. If your current version is working for you save your money, come back in 6 months and see if the reviews have become more favorable. Good luck Amazoners!!
*************** UPDATE 2-1-12 *****************
As promised I am updating my review as changes in functionality have manifested. There have been a few updates since my post with no change in status (in that the "one-step update" function was still broken...where you download transactions directly from your bank, initiating the download of informtion from inside the quicken software.)
Well it appears, at least for me, Quicken has for the time being fixed this functionality as I successfully updated two days in a row with new transactions appearing in my register. Time will tell if this functionality is here to stay but this is the first time in almost a year that it has worked and it worked immediately after the update. The update revision number is R5 (to be exact "R5(21.1.5.33)" )
This is pleasing news for me as the convenience of this function is what facilitates me keeping current with my finances. As a workaround till now, I have had to go to the bank website and manually export transactions from the bank and import them into the Quicken software which has negatively impacted the regularity of my personal and business accounting. Just to be sure I was correct in my original diagnosis I contacted my bank's tech support dept to see if any updates on their end had recently gone live in regards to the quicken functionality. The answer is a resounding "no". So it does appear the issue was with the Quicken software as I determined from previous, extensive troubleshooting.
Bottom line Quicken has finally fixed at least this one single bug that has been present for over 8 months. I am not changing my rating simply because I will not reward a company that:
1) Forces customers to "upgrade" every three years for corporate profit.
2) Without offering a discount to current customers.
3) Who released beta-software which is buggy and not ready for live use.
4) Then denies responsibility when the issue is clearly within the software
Intuit is a poorly run and greedy company but is the only show in town as they have a virtual monopoly in the personal/business finance software arena. I will continue to use the software but with trepidation. Thanks Amazoners and I will update if the situation changes yet again.
*************** UPDATE 4-10-12 *****************
Things continue to work as far as "one-step-update" downloads from my credit cards and banks, so that is good. I have noticed quite a few miscellaneous "bugs" and quirks in the functionality but nothing that threatens data integrity...just inconveniences where I have to enter categories a second time after editing them, etc.
One thing I have become aware of and the reason for this addendum post is there has been a known issue with updating to 2012 and some longer passwords no longer working....in that you enter your password and quicken tells you it is the wrong password....even though it is the correct password. Again this appears to be an occasional issue with longer passwords. My recommendation is ALWAYS...make a separate backup file before you upgrade. If you run into this or any other problem you can go back to your previous version by restoring from backup using the previous version on quicken. Once you open a datafile with the new version it converts it to the newer format and you cannot go back. So, again, always make a backup of your data file before you upgrade.
I just had a client who had the password issue occur. We had to send the datafile to quicken to remove the password. The quicken rep said they are having 20 to 30 requests a day for this password removal service due to this bug. The fact that they are offering the password removal service for free (from a company that charges for everything) tells you that it is a known issue ON THEIR END. If you have this password corruption problem...just know you can send them the file and they will remove the password from the data file for free. A fix for this would be to
1) remove your password before you upgrade so the file is not password protected
2) upgrade the file
3) then re-password-protect your data file after the upgrade is complete
Again, this does not happen all the time but is a know issue and appears to be more frequent with "longer" passwords. Good luck Amazoners!
I have been a Quicken user for over 15 years. I am a computer tech and fix hardware and software issues for a living. I own the business. Therefore I know about computers and I know about running a good business.
My Impressions about Quicken :
I have just upgraded (or rather purchased a full version as Intuit doesn't ever offer "Upgrade" pricing...they make you pay the full price. Thank God for Amazon!) from Quicken Home and Business 2011. I normally would have waited for the mandatory 3-year "forced" upgrade Intuit always imposes like clockwork, but my 2011 version has stopped working in that the "One-Step-Update" function has stopped downloading transactions from my bank for my checking accounts. This has been the case for about 6 months. I've tried multiple times to get the issue resolved through my own skills, through my bank and through Intuit tech support. The upgrade to 2012 failed to resolve the issue. Manual exports from my bank still import but the auto-downloads are still broken. I've tried every trick in the book. I've verified my data files are A-OK and not corrupted. I've uninstalled and reinstalled and a ton of other things and can verify the problem is not my computer or files. It is either the software coding or Intuit's servers. I have been in detailed lengthy conversations with the knowledgeable techs at the bank and am confident the problem is not at the banking institution.
Unfortunately, their tech support is a joke. They either are unresponsive, push blame elsewhere or accept the blame and say they are aware of the problem and working on the issue but it never gets fixed. You get a different story every time you call depending on who is answering the phone. These are untrained "techs" reading a poorly written flow-chart script on a computer screen somewhere overseas and they do not know a thing about computers or their software it seems.
I would give a more in-depth review of the software but many others have already decried its other bugs and for now the main convenience of this program for me...the "One-Step-Update" is still broken (not for all institutions mind you..just some) so please be advised that if you are considering updating to fix this issue please save your money. Perhaps they will fix this in the future and, if so, I will update this review and provide more detail. I would hold off on purchase until the bugs are ironed out. If your current version is working for you save your money, come back in 6 months and see if the reviews have become more favorable. Good luck Amazoners!!
*************** UPDATE 2-1-12 *****************
As promised I am updating my review as changes in functionality have manifested. There have been a few updates since my post with no change in status (in that the "one-step update" function was still broken...where you download transactions directly from your bank, initiating the download of informtion from inside the quicken software.)
Well it appears, at least for me, Quicken has for the time being fixed this functionality as I successfully updated two days in a row with new transactions appearing in my register. Time will tell if this functionality is here to stay but this is the first time in almost a year that it has worked and it worked immediately after the update. The update revision number is R5 (to be exact "R5(21.1.5.33)" )
This is pleasing news for me as the convenience of this function is what facilitates me keeping current with my finances. As a workaround till now, I have had to go to the bank website and manually export transactions from the bank and import them into the Quicken software which has negatively impacted the regularity of my personal and business accounting. Just to be sure I was correct in my original diagnosis I contacted my bank's tech support dept to see if any updates on their end had recently gone live in regards to the quicken functionality. The answer is a resounding "no". So it does appear the issue was with the Quicken software as I determined from previous, extensive troubleshooting.
Bottom line Quicken has finally fixed at least this one single bug that has been present for over 8 months. I am not changing my rating simply because I will not reward a company that:
1) Forces customers to "upgrade" every three years for corporate profit.
2) Without offering a discount to current customers.
3) Who released beta-software which is buggy and not ready for live use.
4) Then denies responsibility when the issue is clearly within the software
Intuit is a poorly run and greedy company but is the only show in town as they have a virtual monopoly in the personal/business finance software arena. I will continue to use the software but with trepidation. Thanks Amazoners and I will update if the situation changes yet again.
*************** UPDATE 4-10-12 *****************
Things continue to work as far as "one-step-update" downloads from my credit cards and banks, so that is good. I have noticed quite a few miscellaneous "bugs" and quirks in the functionality but nothing that threatens data integrity...just inconveniences where I have to enter categories a second time after editing them, etc.
One thing I have become aware of and the reason for this addendum post is there has been a known issue with updating to 2012 and some longer passwords no longer working....in that you enter your password and quicken tells you it is the wrong password....even though it is the correct password. Again this appears to be an occasional issue with longer passwords. My recommendation is ALWAYS...make a separate backup file before you upgrade. If you run into this or any other problem you can go back to your previous version by restoring from backup using the previous version on quicken. Once you open a datafile with the new version it converts it to the newer format and you cannot go back. So, again, always make a backup of your data file before you upgrade.
I just had a client who had the password issue occur. We had to send the datafile to quicken to remove the password. The quicken rep said they are having 20 to 30 requests a day for this password removal service due to this bug. The fact that they are offering the password removal service for free (from a company that charges for everything) tells you that it is a known issue ON THEIR END. If you have this password corruption problem...just know you can send them the file and they will remove the password from the data file for free. A fix for this would be to
1) remove your password before you upgrade so the file is not password protected
2) upgrade the file
3) then re-password-protect your data file after the upgrade is complete
Again, this does not happen all the time but is a know issue and appears to be more frequent with "longer" passwords. Good luck Amazoners!
138 of 142 people found the following review helpful
Access Method:Thin Software Download| Platform for Display:PC Download|Amazon Verified Purchase
Quicken user for 20 years. Don't buy this update -- almost everything I tried to do, I found a bug in the software (downloading & accepting transactions, entering investment transactions)...Felt like it must still be the alpha version. After much frustration, I am giving up and going back to Quicken 2010. And, by the way, back up your files in a separate place before you try 2012, otherwise you wont be able to revert back if you don't like it.
More generally, I am pretty fed up with Intuit's updates, which seem to repeatedly introduce needless UI changes and new bugs.
More generally, I am pretty fed up with Intuit's updates, which seem to repeatedly introduce needless UI changes and new bugs.
159 of 165 people found the following review helpful
Access Method:Thin Software Download| Platform for Display:PC Download|Amazon Verified Purchase
I've never written an Amazon review before, but I feel I have a moral obligation to warn people away from this product.
I've been using Quicken since 1993, and have been very happy with it. The automatic download of transactions from my Bank (Bank of America), has never really worked, but I've always been able to manually download .qfx or .qif files and import them into Quicken.
This does not work with Quicken 2012, which I recently upgraded to (what a mistake!)
I contacted Quicken support and told them that every time I tried to download transactions, I get a "Quicken Server Error".
After a few days, they told me they had fixed their "script" on their server. It still didn't work. Their support people asked me to send the logs (again). I sent them. They said the logs were corrupted. I sent them again. They said I sent the wrong log files. I sent them again. Finally, I contacted Quicken Support using their "online chat". I was able to confirm that all of the files I had previously sent were in fact correct (and yes, I sent them again to be sure, 5 more times). I'm not really sure if their support people are technically inept, or if they are just giving me a run-around, but they are definitely not working to solve my problem.
I've wasted a huge amount of time trying to get this problem fixed.
Unless you are willing to sacrifice about $1000.00 of your personal time trying to get this product to work, I strongly recommend that you try a different product from a different company. I've been working with their support people for two weeks now, and nothing has been resolved.
I've been using Quicken since 1993, and have been very happy with it. The automatic download of transactions from my Bank (Bank of America), has never really worked, but I've always been able to manually download .qfx or .qif files and import them into Quicken.
This does not work with Quicken 2012, which I recently upgraded to (what a mistake!)
I contacted Quicken support and told them that every time I tried to download transactions, I get a "Quicken Server Error".
After a few days, they told me they had fixed their "script" on their server. It still didn't work. Their support people asked me to send the logs (again). I sent them. They said the logs were corrupted. I sent them again. They said I sent the wrong log files. I sent them again. Finally, I contacted Quicken Support using their "online chat". I was able to confirm that all of the files I had previously sent were in fact correct (and yes, I sent them again to be sure, 5 more times). I'm not really sure if their support people are technically inept, or if they are just giving me a run-around, but they are definitely not working to solve my problem.
I've wasted a huge amount of time trying to get this problem fixed.
Unless you are willing to sacrifice about $1000.00 of your personal time trying to get this product to work, I strongly recommend that you try a different product from a different company. I've been working with their support people for two weeks now, and nothing has been resolved.
Most Recent Customer Reviews
terrible update
This is a terrible update. The lay out is confusing. Information has been lost, simple procedures like online services are buried and not right at hand, even income and expenses... Read more
Published 3 days ago by W. Spencer Payne
Had to get it. 2009 version EOL
There are a lot of negative reviews about this product and I'm definitely not happy about some of the changes to QHB 2012. Read more
Published 4 days ago by MS
Do Not Buy
If you like budgeting with your older version of Quicken - DO NOT UPGRADE TO THIS PRODUCT.
Has a rolling budget that does not allow you to use a Jan to Dec format (unless... Read more
Has a rolling budget that does not allow you to use a Jan to Dec format (unless... Read more
Published 11 days ago by patricia ann schill
Quicken 2012
I was "forced" into buying Quicken 2012. Support was withdrawn from my existing release on 4/30/2012. This to me, shows higher priority on sales than on customer service. Read more
Published 14 days ago by LikesAirplanes
Back in business again!!!
I purchased this item at Amazon and Quicken Home and Business 2012 has everything I need to keep my records and transactions on. Read more
Published 15 days ago by Linda L. Morris
Just what i needed
I found this product to be just what I needed for a small business. It allowed me to catch up all the finances for a year in a few days. Read more
Published 16 days ago by Larry L. Nylin
excellent product
After using this product for 5 weeks, I now have a spending vs income report. Created a budget , calendered all me bills. I now can forecast my spending habits. Read more
Published 18 days ago by vickvickvi
Just installed it; mostly good, some issues.
I had no choice but to sunset my 2009 edition as auto-updating went away for it (and I'm an every day updater). Read more
Published 19 days ago by MindsetDoc
Use I-Bank
I was very disappointed with this software, and to be honest, I have not like Intuit since they started charging monthly fees back in the late 90's. I love I-Bank. Read more
Published 23 days ago by Terry C. Killinger
Buggy and difficult to use
I had to switch from MS Money due to the fact that Microsoft does not support it any more and some functions (eg. online updates) do not work. Read more
Published 25 days ago by dandyfb
Listmania!
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