QuickBooks Basic 2002

by Intuit

Product Details

• Shipping Weight: 2 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B00005S8HR
• Date first available at Amazon.com: November 26, 2001
• Average Customer Review: 2.2 out of 5 stars  See all reviews (17 customer reviews)
• Amazon Best Sellers Rank: #6,179 in Software (See Top 100 in Software)
• Discontinued by manufacturer: Yes

Product Description

Amazon.com Product Description

QuickBooks Basic 2002 is fast and easy to set up, learn, and use, and starts saving you time right away. Enjoy the convenience of organizing all your financial information in one place with no accounting knowledge necessary. Easy transactions help you get paid and pay others. With just one click of a mouse, you can create reports to see how your business is performing.

Write and print checks onscreen by easily selecting names of vendors from drop-down lists and prefill areas that you use often. Track customer payments, expenses, and liabilities. With each transaction you enter--from writing a check to recording a sale--QuickBooks automatically updates your accounts to reflect the latest activities. You can use a new "Paid" stamp on invoices so you can easily track which customer invoices are paid and unpaid.

An improved help and support center gives you the help you need through the use of a more powerful search tool. Type your question on the help screen and QuickBooks will search the help database to find your answer. Using QuickBooks Online Backup Service, you can automatically back up your critical QuickBooks and PC files online. Also, you can do online banking, pay bills, and accept online payments from your customers. Other features include the ability to create invoices and purchase orders, track inventory and sales taxes, customize forms for e-mails, and much more.

Customer Reviews

Most Helpful Customer Reviews

82 of 86 people found the following review helpful:

1.0 out of 5 stars "upgrades" that downgrade, January 8, 2002

By 

David R. Eldredge - See all my reviews
(REAL NAME)   

This review is from: QuickBooks Basic 2002 (CD-ROM)

This program not only requires you to subscribe to their Payroll services to fully use the program - rather costly for a small operation - but when I downloaded an "upgrade", it removed the ability to print out W-2 and W-3 forms. It will not even compute and preview. The only way to print out the forms is to subscribe to their Payroll Services.

80 of 88 people found the following review helpful:

2.0 out of 5 stars Hidden charges, December 27, 2001

By A Customer

This review is from: QuickBooks Basic 2002 (CD-ROM)

In order to use payroll past a certain time limit, you must subscribe to Intuit's tax table service and pay them... each year. They do NOT allow you to edit the tax tables yourself. The program is way too complicated for the average small business user. It includes lots of pretty icons that are probably meant to distract you from the fact that it takes a week to learn how to write checks and post bills. You will not use or need 90% of what this program can do. And God forbid you want to post to a journal other than cash receipts or disbursements. If you make a mistake, your accountant will charge you by the hour to find it and fix it.

57 of 63 people found the following review helpful:

1.0 out of 5 stars Forget about it!, February 7, 2002

By 

RFB - See all my reviews

This review is from: QuickBooks Basic 2002 (CD-ROM)

Intuit: one of the worst customer service companies on the planet. I have had serious problems with my tech support plan, which I paid a lot of money for, over the past 6 months. It took hours of phone calls over months to finally get someone to do something. You know what they did after all that? Gave me one month of tech support for free! How wonderful! What an insult! 6 months of down time on their eSupport, I have purchased their products every year for 15 years, I spent endless hours trying to get this resolved, and they give me 1 month!

Also, when they say that with the Premier tech support plan that they GUARANTEE that you won't be on hold for more than 10 minutes, I was on hold for 45 minutes and finally had to hang up. I never did reach a tech support person. When I talked to them about it later, you know what I found out? "Guarantee" means nothing whatsoever. They wouldn't do anything for me.

So do I think you should buy this product? Not on your life! Seek a software company that cares at least a little bit about the people who are keeping them in business (their customers).