Top critical review
9 people found this helpful
not nearly as good a program as it was in the past
on March 10, 2004
I have used TurboTax for years (except for last year, when I used TaxCut due to rumors that Intuit's installer program ended up leaving spyware on your computer). I am self-employed and use a home office, and TurboTax was always easy to use even with those added details in my tax return. HOWEVER, this year, the Basic version was NOT nearly as simple, straightforward or user-friendly as in the past. For the life of me, I couldn't get the "EasyStep" interview to take me directly to the section on entering home business expenses. I had to go at it backwards, which made the entire process more confusing. I spent hours longer doing my taxes than I ever did in the past. A friend of mine also had the same problem, so it wasn't just me. I have no idea what they did: I am wondering if they've cut down the features on the BASIC program so that those like me are forced to use the more expensive versions (which was never the case in the past -- the BASIC was just fine before). In any event, I most definitely will be less inclined to use TurboTax next year and will try and pore over reviews of other tax preparation products to get something more simple to use.