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Quicken Medical Expense Manager

by Intuit See the Amazon Page for this brand
Windows NT / 98 / 2000 / Me / XP
2.4 out of 5 stars  See all reviews (10 customer reviews)


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Product Features

  • Keep critical medical information in one place, including prescription history and records of bills, expenses and payments
  • Take full advantage of medical tax deductions, find and fix billing errors, and make the most of your Flexible Spending Account
  • Ideal for those coping with a chronic medical condition or for caregivers of someone who is ill
  • Easily manage expenses and make sense of medical bills, prescription costs and insurance documents
  • Works for any type of insurance from any insurance company, including Medicare and Medicaid

System Requirements

  • Platform:   Windows NT / 98 / 2000 / Me / XP
  • Media: CD-ROM
  • Item Quantity: 1

Product Details

  • Shipping Weight: 8 ounces
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B000AQTBQ8
  • Item model number: WQP5G
  • Date first available at Amazon.com: August 25, 2005
  • Average Customer Review: 2.4 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #38,822 in Software (See Top 100 in Software)
  • Discontinued by manufacturer: Yes

Product Description

Quicken Medical Expense Manager makes it easy to track health care expenses for your whole family. Create a medical history for each individual, manage medical bills, prescription costs and payments so you don't overpay, find medical tax deductions and tax tips, and manage disputes — all in one place. Quicken Medical Expense Manager is a standalone product designed specifically to track medical expenses and at this point does not integrate with Quicken personal finance software or TurboTax.

Customer Reviews

Most Helpful Customer Reviews
39 of 40 people found the following review helpful
1.0 out of 5 stars Good idea gone wrong March 17, 2006
By Jim
I found the 2.1 version (the latest version) slow and inflexibile. It actually produced the wrong answers for my health insurance policies and the results could not be adjusted manually. Also found the "Help" section far from helpful although on-line assistance was responsive (although unable to make it right). I think Intuit just got this program into the market too quickly without proper testing.
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60 of 65 people found the following review helpful
1.0 out of 5 stars Great Idea, but.... February 2, 2006
By QIOMD
I was an early adopter of version 1; version 2 has just been released. While this software does what it purports to do, the issue is with Quicken's installation and support practices. QMEM requires the use of .NET framework v 1.1...NOT version 2. If you install it over .NET 2, its buggy and their techs online suggest you uninstall .NET 2. Catch - uninstalling .NET 2 will, on many Windows XP systems, make .NET 1.1 unstable.

Further, it is not possible to talk with Quicken MEM support. You can post a problem, leave you phone number, and they will contact you at their (not your) convienence.

What am I left with? 1) Back to doing my medical expenses by hand and 2) facing a Windows XPsp2 reinstall.
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35 of 37 people found the following review helpful
1.0 out of 5 stars Not Recommended April 25, 2006
I've been a devout Quicken user for years, and I had high hopes for this program.

Today, after two months of use, the program refuses to open my data file. There's no help at all to be found as to what the problem might be -- the file is there, it seems to have data in it -- but it's effectively gone. Fortunately, this happened just days before the 60 day guarantee ran out, and I was able to get a no-questions-asked refund from Intuit.

Had I not been stuck wuth the product, would I have started afresh? Probably not.

The interface is a little quirky, but you can used to it. It also seems very sluggish; there's a slight delay involved with doing just about anything in the interface, which quickly becomes very annoying. The value of the product is minimal relative to the problems with entering data (and now the uncertainty for me that my data might disappear at any time).

Take your money and buy a good book on using Excel, and roll your own medical tracking spreadsheet.
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36 of 39 people found the following review helpful
4.0 out of 5 stars Very helpful to track multiple policies March 26, 2006
I discovered Version 1 in October. The program was very helpful in organizing and tracking the processing of individual claims through three insurance companies. With the information it provided I was able to recover a significant amount in overcharges. The response time seems to be rather slow, particularly moving through the main claim list. I recently upgraded to version 2.1. The conversion went smoothly. The new version has expanded capabilities which make tracking multiple insurances easier. Response to email from tech support is quick and helpful. I think some fine tuning still need to be done to work out some kinks. It is a good start to solve the challenge of tracking medical expenses and insurannce payments.
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10 of 10 people found the following review helpful
2.0 out of 5 stars Wish there was something better... March 2, 2009
I loath dealing with medical bills -- trying to reconcile medical bills that may or may not have insurance payments credited, figuring out deductibles, etc. I usually ignore the bills 'til the pile gets too big just because I hate doing it. And I freely admit that doing any sort of math makes my head want to explode.

So I thought this program was the answer. It really could have been, if Intuit would listen to feedback and would give it attention. But as willing as they are to provide email assistance, they never fix the problems, just give workarounds.

In many ways, it works OK. You wait for your insurance EOBs (claims processing reports) to arrive, and then fill in the blanks, then pay your medical bills based on what the EOB information was. Once you figure out how to enter your deductible limits, that is. And therein is one of the problems.

There are limits to what it will allow you to enter. For example, my insurance provider calculates individual deductibles toward individual limits. When 3 people in the family meet their individual limits, the family deductible is considered met. That's fine. But this software has no way to tweak this type of limit (it just calculates the amount paid toward deductibles by ALL family members), thereby making the reports on family deductibles somewhat unhelpful and useless. That's just one issue -- and I'm no programmer, but can that be so hard to adjust? And heaven forbid you have a payment that is not part of the deductible -- they sent me a workaround for this problem that still has my head spinning.

I agree with the other reviewers that it's slow -- it sometimes just loads one 2 inch square area for a few seconds before the page appears when it's loading. And I have a new fast computer.
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