on November 25, 2013
I originally purchased this product around last May or June on an Amazon Speacial. The styling on the watch is quite striking and I have received compliments and that is why the rating is a two instead of a one. It didn't take long before the Blue leather strap began to fade actually it was more than fade the blue started wearing on parts of the strap, particularly around the buckle. Within a few months the watch was also not keeping good time. I called Amazon and they had me call Invicta company and after a long hold they told me that there was no warranty on the leather strap but the watch is under warranty. They wanted me to send the watch to them at my own expense and send them a $28 check for them to ship there warren tied watch back to them and of corse another $30 for a replacement strap. Which considering I only paid $80 which had a fictional list price of $599. . I called Amazon.com and eventually got to a manager who was terrific and after telling her my experience with the company received she was terrific and get 5 stars from me for their customer service.
Shortly after this my father saw me wearing a different watch and when I mentioned my experience with this company he mentioned my experience with this invicta watch to my father he also had a bad experience with a watch from this company that was gold plated and the watch initially looked very nice before the cheap gold plating quickly wore off! Then is stay away Invicta Watches; they don't stand beyond what appears to be a rather inferior product.