Most helpful critical review
33 of 36 people found the following review helpful
Terrible Customer Support
on June 1, 2013
One of the nicest looking watches I have owned. Looks way better in person, and is easy enough to re-size so long as you get the resizing tool (off-brand or not).
EDIT: After only a few months, TWO different parts of the watch have broken after regular daily usage and being careful.
One part of the clasp was just a bent piece of metal with nothing such as a pin holding it on, and fell off (now the clasp wobbles around).
Also, the pin holding the band to the actual watch part has broken somehow!?
Emailed Invicta support, they want me to buy an entire new band and clasp costing roughly $40, which is RIDICULOUS 'since it has a warranty on it still.
The watch was fairly nice while it lasted, but is clearly not as good of material as one would hope for the price, and the customer support is inadequate. I will not be purchasing another Invicta product based on my experience. Very disappointed with Invicta.