Customer Reviews

Iogear USB Speaker Phone with Dsp Voice Processing Technology

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Unbelievably, this device does not support Vista. I confirmed this with a "customer advocacy" rep from IOGear. They are "working on it" but have no idea when a solution will be available. They claim it's not their fault because the product came out before Vista was available; they obviously don't even know that Vista compatibility programs for manufacturers were available for more than a year before its release. If the company is this incompetent, I'd advise not buying *any* of their products.

IOGear's website says this speakerphone works with Macs, but it's not true. At least, I tried it on two different Macs running Mac OS 10.4.8 and the sound that comes out is garbage, sounds like you're speaking underwater. Works fine on Windows, but that's not the point.

I emailed and called IOGear and first got the runaround -- "you must be overdriving the unit" -- but then they told me it is known not to work with Mac OS 10.4 and there's no ETA for a fix.

The Iogear USB Speaker Phone works great with Windows machines, as demonstrated on a friend's computer, but it does not work with Mac OS X 10.4. So I ask, "Why did the seller advertise that the speaker phone works with Apple computers, when the speaker phone does not work with the current Apple operating system?" In short, the seller lied to make a sale. What a shame! I would have liked to turn other Mac users on to the product.