Customer Reviews

Ironman 220t Programmable Treadmill (2.25 HP)

5 star:		(7)
4 star:		(4)
3 star:		(3)
2 star:		(2)
1 star:		(1)

 

 

My wife and I used this treadmill for a little under a year. One day, the incline stopped working and we use that feature alot. Then the motor started to have a burning smell which made the treadmill pretty much useless. I called Keys Fitness everyday for 2 weeks and nobody ever answered the phone. Sometimes I'd stay on the phone for an hour and still no answer due to so called "High volume of calls." I sent them emails and left voice messages with my contact info, still, no response. So I had to write this off and shell out for a better quality treadmill.

Don't get me wrong, it's a great treadmill, I loved it while it lasted. Maybe I had a bad unit, who knows? But what I do know is that as long as Keys Fitness doesn't fix their customr service, I'm staying away from them.

We both used this machine. Absolutely loved all the features for the price; sturdy, easy to program, the fan was a nice touch. Unfortunately after two months of usage the motor blew-stopped while in use. Was thrown off the back.

I bought this Ironman treadmill from Amazon at a great price. I believe it to be a sturdy, decent product, but ours arrived with what we believe to be loose deck mounts, so it squeaks horrifically when you step near the front of the deck. You can barely hear a loud television over the racket. While I'm tempted to take the treadmill apart and fix it myself, I would rather utilize the warranty while it's active.

Now for the bad news. It takes 20-30 minutes to get a human on the line when you call Keys Fitness customer service. My call has been dropped after a long wait a couple of times, too. When I finally did get a person, they were very friendly and told me they'd get a service person out to repair my treadmill. Four weeks later, after hearing nothing from the service people, I called Keys again. Again they were very friendly and told me that they'd resend my service request and they gave me the number of the repair people so I could call them if I didn't hear from them. A week later, after hearing nothing, I called the repair folks, only to find out that they haven't done Keys warranty work for two years. They just ignore the orders they receive from Keys. How can Keys not know this??? When I called Keys back (another 30 minutes on hold) a technician reacted like it was no big deal and this happens all the time. In my mind, this is just unacceptable. No matter how friendly the people are, if the customer doesn't actually get service, then it's not customer service.

It seems like a decent treadmill, but if you have to deal with Keys, good luck.

I wanted a full featured treadmill for a reasonable price. I got it and more with the Ironman 220t. It is easy to use and the controls are accessible. Smooth running and quiet. I have used it for over 4 months and find it to be a great asset to my daily workout routine.

I received this from my husband as a birthday present. It figures he was going to get something with the name 'IronMan'. =P I've only used it for a week, but I think we're going to have a long and happy relationship. (Tho' I've found my husband using it more then I am!) Its easy to fold up, which is important as I'm not the strongest woman in the world. But I leave it out as I know that if it's folded and put away I probably won't use it. However, this sucker looks so cool that I really have no desire to put it in the closet. Everything on it is convinent, with one exception. They made the display easy to see, but it blocks the TV! LOL. One star off for that... =)

After extensive review of treadmills in this range, I chose the 220t because after all the comparisons, it offered a solid reputation, good warranty and very competitive price. I checked on the post sales support, and it was good as well.

The product was delivered faster than the predicted window that Amazon gave me. The delivery company (Eagle) was very flexible to my schedule.

Let there be no mistake, the box this arrives in is about 7 feet long, 3 feet wide and weighs a lot. Plan where you are going to assemble it, you need a large area. Assembly only takes about 1 hour (including wife and children interruptions).

This is a solid unit. The performance has been great, and it's as good as any unit I've used at the gym. We're not sorry we chose this product.

I extensively researched treadmills. I wanted something that folded up easily and was a solid, sturdy, reliable machine. I found a website that recommended this on as a good machine for the price. I was pleasantly surprised when it showed up. It is just about the right size, fold easily and is really, really quiet. My friend and I put it together easily and within 40 minutes it was ready for use. It is a bit hard to maneuver but once in place it's good! It showed up earlier than expected which was nice, although the shipping company would not come down the driveway to deliver it to the door, sort of ticked my husband off, he had to wrestle it into the house by himself. It gives a good solid workout and is really worth looking into seriously.

I did a great deal of research before buying my treadmill and couldn't be happier w/the Ironman 220t.

It was easy to put together, is very sturdy, well-made, easy-to-use...everything that you'd want in a treadmill. I especially like the built-in fan and the speed and incline controls that are located right on the handrails.

It was delivered by Amazon before the expected date (can't argue w/that) and the driver for the company that delivered it (Eagle) was nice enough to put it in my garage for me.

Heads up...definitely need 3 to 4 strong men to lift this machine. But, for all that you get for such a great price and w/such great service...it is absolutely worth it.

I love my treadmill! My son put it together for me and he had no trouble. I love all the options on this treadmill. I use only the basic so far, but I can see the benefit in having the pre-programmed workouts. I can't wait to get there to try it!

It's hard to say enough about this machine. It's a great MACHINE!

This was replacement for original that was damaged when we received it. Replacement was handled very well and in timely manner.
Thanks