- Paperback: 49 pages
- Publisher: Amer Society for Quality (November 1994)
- Language: English
- ISBN-10: 0873893247
- ISBN-13: 978-0873893244
- Product Dimensions: 11.2 x 8.8 x 0.2 inches
- Shipping Weight: 8 ounces
- Amazon Best Sellers Rank: #7,232,445 in Books (See Top 100 in Books)
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