- Paperback: 139 pages
- Publisher: Amer Society for Quality; 3 edition (August 2001)
- Language: English
- ISBN-10: 087389524X
- ISBN-13: 978-0873895248
- Product Dimensions: 8.9 x 5.8 x 0.4 inches
- Shipping Weight: 8 ounces
- Amazon Best Sellers Rank: #2,888,108 in Books (See Top 100 in Books)
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