Iso 9000 Management Systems Manual [Hardcover]

James S. Davies (Author)

Book Description

Publication Date: April 1, 1997 | ISBN-10: 0070157685 | ISBN-13: 978-0070157682

This practical manual provides engineers and managers wth a blueprint for designing and building an ISO 9000 business and management system, obtaining ISO 9000 certification, implementing ISO 9000 procedures and maintianing the system on an on-going basis.

Editorial Reviews

From the Back Cover

At last, a complete and easy-to-understand blueprint for implementing ISO 9000 at your company. This volume is without equal as a comprehensive, accessible guide to designing and building an ISO 9000 System that will be the foundation for growth and change within any business or industrial operation. HERE is the detailed information about what ISO 9000 is, and what requirements your company must meet to achieve certification. Information is presented in a clear and simplified manner that all readers will welcome. But what makes this manual truly indispensible is its unique workbook format, complete with easy-to-follow "factsheets," that provides an entire methodology by which you'll be able to understand the ISO 9000 series. This-hands-on resource shows you how to: PREPARE your company for ISO 9000 implementation, select the project team, and plan the project for maximum effectiveness. WORK through each phase of the implementation process, utilizing process modeling, diagnostic assessments, and checklists. MAINTAIN and develop the system over the long term, and adapt to expected as well as unpredicatable changes. This innovative manual challenges the notion that ISO 9000 supports just quality management. It proposes a business management system based on the twenty elements of ISO 9001--including those relating to infrastructure, management, continuous improvement, product/service lifecycle, and supporting activities-that more closely mirrors the way in which companies actually do business. With its much-needed emphasis on not only the "what of requirements, but also the "how" of implementation, the book goes a long way toward putting ISO 9000 certification--and ongoing growth and improvement--within the reach of most any company.

Product Details

• Hardcover: 218 pages
• Publisher: Mcgraw-Hill (Tx) (April 1, 1997)
• Language: English
• ISBN-10: 0070157685
• ISBN-13: 978-0070157682
• Product Dimensions: 11.2 x 8.9 x 0.8 inches
• Shipping Weight: 2 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #8,830,470 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Very clear and easy to understand, August 13, 1998

By 

[e-mail] (Livermore, CA) - See all my reviews

This review is from: Iso 9000 Management Systems Manual (Hardcover)

The book takes the subject of implementing a management system to comply with ISO 9000 and makes it easy to understand in common sense business terms. There seems to be a real effort to make ISO 9000 relevant to business improvement. I found the book quite useful and full of helpful hints.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Clearly explains how to use ISO to add value to the business, August 13, 1998

By A Customer

This review is from: Iso 9000 Management Systems Manual (Hardcover)

The authors approach to ISO 9000 is very refreshing. The ISO "roadmap" graphically represents how the standard applies to a company and makes good sense.

The implementation approach is clear and really adds value.