Quick Reference Guide Completely Updated! Many companies have discovered that to achieve a higher level of performance excellence employees must first have a command of the quality principles. This pocket-sized guide presents and defines the new ANSI/ISO/ASQ Q9001:2000 standard, and the common methods used to achieve quality, in easy-to-understand words. Written by Dennis Arter and J. P. Russell, top ISO 9000 auditors and key participants in Standards authoring bodies, The ISO Lesson Guide 2000 discusses quality, its measurable characteristics, and the role of customer requirements in all quality management systems. Using the ANSI/ISO/ASQ Q9001:2000 standard as the model, each ISO clause (and its key concepts), the ISO process approach, and the Quality Management Principles are also explained. This great training and study tool was written to be an ideal handout for new and existing employees who need to understand these newly revised quality principles.
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FEATURES: Translates the Q9001:2000 standard into easy-to-understand words, making it an ideal training tool for your company’s new and existing employees. The basic Quality Management Principles of each element of Q9001:2000 are highlighted and discussed – each having its own chapter. Every element of the standard is accompanied by an illustration - providing additional insight to its function. Economically priced, the cover of this book can be customized for your company when purchased in bulk quantities.
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Most Helpful Customer Reviews
4 of 5 people found the following review helpful:
5.0 out of 5 stars
Great for training on an ISO 9000:2000 system,
By A Customer
This review is from: Iso Lesson Guide 2000: Pocket Guide to Q9001 2000 (Paperback)
This is a great little pocket guide for anyone charged with having to train a large staff of employees on an ISO 9000:2000 system. It is written in clear, understandable language that is easily accesible by any employee.
3 of 4 people found the following review helpful:
3.0 out of 5 stars
For Quality Persons,
By A Customer
This review is from: Iso Lesson Guide 2000: Pocket Guide to Q9001 2000 (Paperback)
Hi,Refer this book atleast once before starting the Procedure,It will guide you a lot. Akin.B.Raghu
2 of 3 people found the following review helpful:
1.0 out of 5 stars
Only a Pocket Guide,
By Jeffrey S. Kolozsy (Elmwood Park, Illinois United States) - See all my reviews
This review is from: Iso Lesson Guide 2000: Pocket Guide to Q9001 2000 (Paperback)
This book is helpful in only the simplest manner. Please do not expect an all informative book. Each section is decribed in only minimal terms. This is only a brief pocket guide.
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