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0 of 1 people found the following review helpful:
4.0 out of 5 stars
ITIL ServiceSupport,
This review is from: Itil Service Support (It Infrastructure Library) (CD-ROM)
This product is very util for implementation the best practices for IT service, but, i think that so expense
tanks
0 of 2 people found the following review helpful:
5.0 out of 5 stars
The one that caused ITILs breakthrough,
By
This review is from: Itil Service Support (It Infrastructure Library) (CD-ROM)
I'm from the ITIL v1 generation - in the late eighties I got my ITIL Managers certification, based on the original set of endless white books.
Then along came service support and service delivery in ITIL v2 which brought it all together and changed the face ot IT Service Management forever, |
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Itil Service Support (It Infrastructure Library) by Office of Government Commerce (CD-ROM - Oct. 2000)
$295.00
Usually ships in 1 to 3 weeks | |
 
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