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2 Reviews
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
It's All About Service,
By Josie Codina "readingjos" (Miami Lakes, FL) - See all my reviews
This review is from: It's All About Service: How to Lead Your People to Care for Your Customers (Hardcover)
Mr. Pelletier's work is inspirational and practical. He has an uncanny understanding of true enthusiasm. Indisputably a must read.
5.0 out of 5 stars
It's All About Service,
This review is from: It's All About Service: How to Lead Your People to Care for Your Customers (Hardcover)
Ray Pelletier has done it again! In his straightforward, candid approach, he makes great points - then backs them up with REAL LIFE examples. It's no wonder he consulted with so many companies. Having seen him speak LIVE, his passion for delighting customers is easy to see.
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It's All About Service: How to Lead Your People to Care for Your Customers by Ray Pelletier (Hardcover - May 5, 2005)
$31.95
In Stock | ||