If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace [Hardcover]

Tom E. Jones (Author)

Book Description

Publication Date: December 21, 1998

When quality efforts go belly up, when incentive pay plans fail, when self-directed work teams stop functioning, when every organizational change meets fervent opposition, it's time to stop applying salves and do a serious diagnosis.

Editorial Reviews

About the Author

Few people are more qualified to address the complex issues driving today's workplace, than Dr. Tom E. Jones. He has spent the past 24 years working with Fortune 500 companies, government agencies, health care providers and small businesses alike, helping to make them functional and profitable. As a specialist in Organization Development, he has provided coaching and training programs to employers and employees, showing them how to minimize their differences and work together toward a common goal. --This text refers to the Paperback edition.

Product Details

• Hardcover: 210 pages
• Publisher: AMACOM (December 21, 1998)
• Language: English
• ISBN-10: 081440460X
• ISBN-13: 978-0814404607
• Product Dimensions: 9.2 x 6.2 x 0.9 inches
• Shipping Weight: 1 pounds
• Average Customer Review: 4.9 out of 5 stars  See all reviews (21 customer reviews)
• Amazon Best Sellers Rank: #2,170,199 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

5.0 out of 5 stars Workplace dysfunction: more common than you realise!, April 2, 2000

By 

Paavo Antikainen Quality Director, Helsinki (Finland) - See all my reviews

This review is from: If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace (Hardcover)

During my long working career I have partcipated in numerous courses, got advice from the best consultants and read lots of complicated theories. This is the first book that gives clear and practical advice to identify and solve the problems of an dysfunctional organization. I recommend Jones's book warmly to everyone who is interested in improving the quality of the activity of his organization.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Lightbulb ON!, March 28, 2000

By 

Nancy Scheel (Miami, Florida) - See all my reviews

This review is from: If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace (Hardcover)

I believe that any reader will easily recognize the corporate situations that the author describes - it's the stuff we live with every day at work. The "aha!" comes along with the author's insightful discussions of HOW and WHY these situations come to exist, and why they are so very frustrating. But the best part is the practical "here's what you can do about it" discussions. This book shows you how you can have some impact, how these situations can be addressed constructively.

2 of 2 people found the following review helpful:

5.0 out of 5 stars If It's Broken, You Can Fix It, June 24, 2000

By 

Robert C. Brueckner "Bad Book" (Joplin, Missouri) - See all my reviews
(REAL NAME)   

This review is from: If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace (Hardcover)

Excellent book for the OD professional and the manager alike. In his usual very effective style, Dr. Jones' "lessons" are very readable, practical, and understandable, with just the right mix of humor, metaphors and stories. His use of actual experiences serve to effectively demonstrate the "real-life" usefulness and value of the techniques he describes. Every organization experiences dysfunction, to one degree or another, and can, therefore, benefit from the guidance Dr. Jones provides in this book.