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I purchased this book because I wanted to get an idea into the minds of head honchos. To see what makes successes and failures they've encountered during their journey. Read morePublished 1 month ago by GammaRay
Excellent perspective on creating a positive culture in a growing company. The book could also be titled It's All Anout The Associates/Employees.Published 3 months ago by Lee
This is the heart of what differentiates good companies from great companies. Whether you're the CEO of your company or a new team leader, Howard Behar's principles transcend... Read morePublished 5 months ago by Tom Twitchel
Another great book on Leadership and Customer Service from Starbucks. Easy to read, and easy to implement-highly recommend this book.Published 6 months ago by jennifer snyder
The writer's idea were easy to understand and follow. I bought this book for a class and I am not going to sell it back. It is a good book for managers and supervisors.Published 9 months ago by Antionette Broadnax
It is a really good book, even though I don't drink coffee. I will write more after I finish reading it.Published 10 months ago by American Citizen
Highly recommended if you are interested in sharpening your management skills or opening our own business. So glad I took a chance on it.Published 10 months ago by VeggieBartender
I am going to work for Starbucks after 15 years with a company that USED to be like Starbucks and then flipped for profits/numbers/youth over the actual contributions people were... Read morePublished 10 months ago by Jennifer Burcham
Worked for Howard before Starbucks...
True to his beliefs.
Focus on the people.
Leadership at it best.
Practice the formula.