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It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need [Hardcover]

Bruce Tulgan
4.3 out of 5 stars  See all reviews (30 customer reviews)

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Book Description

March 13, 2007

Do you feel you don't have enough time to manage your people?

Do you avoid interacting with some employees because you hate the dreaded confrontations that often follow?

Do you have some great employees you really cannot afford to lose?

Do you secretly wish you could be more in control but don't know where to start?

Managing people is harder and more high-pressure today than ever before. There's no room for downtime, waste, or inefficiency. You have to do more with less. And employees have become high maintenance. Not only are they more likely to disagree openly and push back, but they also won't work hard for vague promises of long-term rewards. They look to you—their immediate boss—to help them get what they need and want at work.

How do you tackle this huge management challenge? If you are like most managers, you take a hands-off approach. You "empower" employees by leaving them alone, unless they really need you. After all, you don't want to "micromanage" them and don't have the time to hold every employee's hand. Of course, problems always come up and often snowball into bigger problems. In fact, you probably spend too much of your time solving problems and falling behind on your work . . . which leaves even less time for managing people . . . which opens the door for even more problems!

In It's Okay to Be the Boss, Bruce Tulgan puts his finger on the biggest problem in corporate America—an undermanagement epidemic affecting managers at all levels of the organization and in all industries—and offers another way. His clear, step-by-step guide to becoming the strong manager employees need challenges bosses everywhere to spell out expectations, tell employees exactly what to do and how to do it, monitor and measure performance constantly, and correct failure quickly and reward success even more quickly. Now that's how you set employees up for success and help them earn what they need. Tulgan opens our eyes to the undisciplined workplace that is overwhelming managers and frustrating workers and invites bosses everywhere to accept the sacred responsibility of managing people. His message: It's okay to be the boss. Be a great one!


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It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need + Its Okay to Manage Your Boss: The Step-by-Step Program for Making the Best of Your Most Important Relationship at Work
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Editorial Reviews

From Booklist

Tulgan, author and expert on Generation X workers (born between 1965 and 1977), considers what he calls the epidemic of "undermanagement" in corporate America--or, the failure of managers to take daily charge of the work environment and tell employees what to do and how to do it. He identifies seven big management myths, including there not being enough time to manage people; that to be fair, everyone should be treated the same; and the desire of managers to be "nice guys." Today's change in corporate culture from long-term employees working their way up the ranks to short-term workers in flattened organizations reporting to project managers who "empower" them leads to failure, because employees are not really free and managers are not trained. The author decries managers' lack of guidance, direction, feedback, and employee support, and he responds in this book with hands-on management advice that he clearly differentiates from micromanagement. The author tells us, "Taking the first step toward effective managing takes discipline and guts." An excellent book. Mary Whaley
Copyright © American Library Association. All rights reserved

Review

Hands on management advice . . . an excellent book. (Peter Cappelli, George W. Taylor Professor of Management, The Wharton School )

“If you want to be successful, I strongly recommend you do it the ‘Tulgan way.’” (General Dennis J. Reimer (Ret.), Chief of Staff, United States Army (1995-1999) )

“Bruce Tulgan makes it safe again to be a hands-on manager.” (Mike Archer, President of Applebee's Services, Inc. )

“Hands-on management advice . . . excellent.” (Booklist )

“Small business owners . . . will find [Tulgan’s] advice valuable.” (BusinessWeek SmallBiz )

Product Details

  • Hardcover: 208 pages
  • Publisher: HarperBusiness; 1 edition (March 13, 2007)
  • Language: English
  • ISBN-10: 0061121363
  • ISBN-13: 978-0061121364
  • Product Dimensions: 5.9 x 0.8 x 8.2 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (30 customer reviews)
  • Amazon Best Sellers Rank: #65,262 in Books (See Top 100 in Books)

More About the Author

Bruce Tulgan (New Haven, CT) is the author or coauthor of numerous books including, NOT EVERYONE GETS A TROPHY (2009), the best-seller IT'S OKAY TO BE THE BOSS (2007), and the classic MANAGING GENERATION X (1995). Since founding the management training firm RainmakerThinking, Inc. in 1993, he has been a sought-after keynote speaker and seminar leader. Tulgan's weekly video newsletter is available for free at www.rainmakerthinking.com.

Customer Reviews

I also like that Bruce is very upfront. Tim L. Goodheart  |  9 reviewers made a similar statement
I received the book the day it was released and could not put it down. A former Brooklynite  |  3 reviewers made a similar statement
Most Helpful Customer Reviews
6 of 6 people found the following review helpful
5.0 out of 5 stars Finally, the antidote to "management by fad" January 27, 2008
Format:Hardcover
In my many years in the workforce, I've seen just about every half-baked management fad that's come down the pike. Most of them leave the manager confused and the "managee" feeling patronized or worse. Almost all get dumped sooner rather than later.

Thanks to this book I can finally put my finger on what's wrong with these fads - they are simply elaborate excuses to avoid the actual hard work of management by wallowing in pop psychologoy or meaningless "metrics". There is no getting away from the fact that the manager's job is to set very definite expectations for his/her direct reports, communicate them clearly, track them diligently, and reward or discipline the worker accordingly. Tulgan makes it clear that good management takes effort but the rewards are great - a better and more honest relationship with your direct reports, better morale and better productivity.

Read this book if you have anyone reporting to you. And if not, buy it for your boss!
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40 of 53 people found the following review helpful
1.0 out of 5 stars Inaccurate Statements Overwhelm Some Good Points April 28, 2007
Format:Hardcover|Amazon Verified Purchase
Bruce Tulgan's "It's OK to Be the Boss" is one of the toughest books I've ever read/reviewed. His premise, like most of his previous work, is dead on accurate. When I saw somebody willing to say there's a crisis of "undermanagement," I was thrilled. So I'd give the book a five on promise - and some of that is fulfilled. But unfortunately, the execution is a -4 so the rating ends up as only one star. I think he could have made most of his good points without the pieces that ultimately will only confuse managers - and in many cases give them excuses for not doing the very things Tulgan's arguing must be done.

It starts early with Tulgan's criticism of the work from Blanchard, Buckingham, and even a backhand compliment of Adler's hiring formula. What's particularly misleading, no matter how much Tulgan might deny it, is that it is obvious he has never read the works he criticizing. Blanchard has been making it very clear for decades that the "One Minute Manager" takes more than a minute; Buckingham makes it even clearer that the steps in "First, Break All the Rules" are not just empowerment and require the very detailed regular attention to the very detail that Tulgan calls for. Buckingham's most recent works on a "strengths-based" approach is backed by solid research - not just anecdotal evidence Tulgan cites. He even misinterprets the classic Theory X - Theory Y, not knowing that McGregor clearly stated that a Theory Y Manager recognized the existence of Theory X assumptions about some employees (in 1960 estimated at 35% of the workforce). He then praises Lou Adler's hiring methods, but backhandedly points out that this approach is also flawed by assuming a company can hire all peak performers - something that is not Adler's position and again proves that he hasn't read the things he criticizing. Tulgan misunderstands Adler's position in which he clearly states that the performance-based hiring process is really the first step of what can become a much better performance-management process.

Tulgan also falls prey to the classic problem of blaming the system for the failure, ending up criticizing a new management-by-objectives, pay-for-performance, and forced-ranking as yielding only mixed results. Personally I'm not a fan of forced-ranking for a variety of other reasons, but when MBO or Pay-for-Performance fails, it is rarely the concept that fails - it is usually poor execution by the managers doing it.

As I delved deeper and deeper in this book, I realized how a good concept was destroyed by an overall argument that wasn't necessary.
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8 of 9 people found the following review helpful
5.0 out of 5 stars A practical book for managers April 15, 2007
Format:Hardcover
I was attracted by the very direct title, and the book delivered. It is specific, detailed, and honest. I particularly appreciated Tulgan's warning that becoming a better manager is like starting a fitness program. I'd rather it wasn't hard, time consuming, and something that requires daily discipline, but I like that he's up front about it. And that his book has so many specific things to do, answers to objections, and reasons it's worth it.
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Most Recent Customer Reviews
4.0 out of 5 stars Good Reference
I like the book offers a a different view. I like this book and I would recommend this book to others.
Published 1 month ago by MissCherie
3.0 out of 5 stars Promotional Material
Was used for Lt. promotional material. Very simple and quick read. I can't say I agree with the author on
his philosophy of being the boss. Read more
Published 4 months ago by T. Phillips
5.0 out of 5 stars Great Book, and very important info to know
I read this book and I see that if people would apply the principles of this book, they would be a lot less frustrated and way more productive in their workplace and in their daily... Read more
Published 5 months ago by ben
3.0 out of 5 stars Way too long, better for retail than white collar
I read this book as part of a management training program where I work. On the first day of the meeting no one could figure out why we read a book that is clearly written for the... Read more
Published 14 months ago by Christopher Hayes
5.0 out of 5 stars Sales Man Holy Grail
This book opened my eyes to already what has been said to me by my mentor.... it has everything i need for my job and to develop me. Read more
Published 14 months ago by irish
3.0 out of 5 stars Good Basics But Redundant
The basics concepts are very good in terms of helping supervisors understand their role in stating clear expectations and in providing performance feedback. Read more
Published on March 21, 2011 by KJ
5.0 out of 5 stars Not an exciting read, but transforming
It's not a captivating read. Some good books aren't that way, but still contain great insight. This is such a book. Read more
Published on October 3, 2010 by Adam Temple
4.0 out of 5 stars Supervisor 101 - It's Okay to be the Boss
How often are new managers set up to fail by not being given basic instructions on their most important job function - managing their employees? Read more
Published on August 6, 2010 by Dianne Walker
5.0 out of 5 stars Good Stuff
I love this book! Yes it's fairly basic stuff - but it is that reminder we all need from time to time that teams need leadership and need a "boss". Read more
Published on July 22, 2010 by Kimberle
5.0 out of 5 stars MUST READ for New Leaders
This book was by far the best book I found for the new leader. It is unfortunate in today's environment, Managers are not given time to really manage people. Read more
Published on June 17, 2009 by Amethyst
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